• 3 people are interested

Disaster Cycle Services - Recovery Team Member

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ORGANIZATION: American Red Cross of Northern California Coastal Region

  • 3 people are interested

Recruiting for each of the following counties:

San Francisco, San Mateo, Santa Clara, Santa Cruz, and Monterey


This position supports the Regional Disaster Cycle Services department at the county level. Provide Follow up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.

  • Responsibilities
    • Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
    • May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
    • Conduct Follow-up and Recovery Planning Services
    • Provide Internal Referrals and External Referrals.
    • Assist with problem-solving and advocacy upon request
    • Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
    • Services may be provided in person or virtually.
    • Work with community recovery partners to plan for community recovery needs and long-term recovery activities.

    May also have a REC/CARE/SA GAP in addition to steady state role.

  • Time Commitment

    Min. of 4 hrs/week.

  • Volunteer FrequencyWeekly
  • Qualifications

    Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.

    Preferred qualifications:

    • Able to treat clients with care, comfort and concern.
    • Demonstrated commitment to the mission of the American Red Cross.
    • Demonstrated ability to work well in stressful situations and in a team-oriented setting.
    • Demonstrated interest in learning about community resource organizations.
    • Treats people equitably and works effectively with diverse populations
    • Comfortable with technology
  • Length of Appointment

    Not recommended for those with short time period for volunteering (e.g. on summer break or on a short sabbatical)

  • Development Opportunities

    Based on skill and interests, become a Recovery Team Leader or get a GAP and deploy nationally

  • Requirements


    • Disaster Cycle Services: An Overview
    • RC Care: Caseworker Curriculum
    • Everyone is Welcome
    • Concept of Operations Basics


    • Psychological First Aid: Helping Others in Times of Stress


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About American Red Cross of Northern California Coastal Region


1663 Market Street, San Francisco, CA 94103, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether its one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Disaster Relief
Disaster Relief


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Disaster Relief Care & Shelters
  • Administrative Support


  • People 55+


  • Background Check
  • Orientation or Training
  • 4 hours per week

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