Chief Operations Officer (COO)

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Volunteer position details:

The Chief Operating Officer serves as a member of the Executive Team at CONTACT Line, working in collaboration with the Executive Director(s) and the Chief Strategy Officer to articulate and implement the mission and vision of CONTACT Line, to oversee day-to-day operational functions, and to be the key point of contact for other team members. The COO is responsible for planning, organizing, directing, and overseeing day-to-day operations, working closely with the Volunteer Coordinator to connect volunteer Listeners with Speakers in the community.

*This is currently a volunteer position with the potential to become a paid position in the future.


  • Experience in overseeing and leading the day-to-day operations of a long-term project team, other workplace team, organization, or club.
  • Strong strategic planning skills and organizational skills
  • Demonstrate ability or experience in financial planning, decision making, and analytical capabilities
  • Possess the qualities of directiveness, collaboration, resilience, and organization

4 More opportunities with CONTACT Line

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About CONTACT Line


215 Morris St, Durham, NC 27701, US

Mission Statement

CONTACT Line strives to empower people struggling with loneliness to verbalize distress and connect with trained Listeners in their area through genuine face-to-face conversation built on human understanding and empathy.


CONTACT Line, a 501(c)(3) nonprofit based in Durham, NC provides free, comprehensive support for loneliness through online, face-to-face conversations with volunteer Listeners in both one-on-one and group settings, 24/7 online support group chats, and an extensive list of resources for loneliness and related mental health topics.

DISCLAIMER: CONTACT Line seeks to support people facing loneliness and other mental health related struggles, and is not a substitute for mental health treatment, professional health care, psychiatric care, or therapy of any kind. All information presented through the Services is for informational purposes only and is not intended as professional medical advice, diagnosis, or treatment. CONTACT Line disclaims all warranties of any kind, whether express or implied.


Crisis Support
Health & Medicine
Community, Crisis Support, Health & Medicine


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Executive Admin
  • Program Management
  • Business Development
  • Management
  • Networking
  • Relationship Building


  • Teens
  • People 55+


  • Must be at least 18
  • Up to 10 hours/week
  • Send a short cover letter and resume by email

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