Receptionist

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This is a Volunteer/intern position to assist our organization that helps the homeless and those at risk of becoming homeless.

Job Title: Receptionist

Supervisor: Executive Director

Salary: Volunteer or Intern

General Description

The Receptionist is an administrative support employee, volunteer or intern that is responsible for performing general administrative and clerical support duties, including managing the front office reception area. The Receptionist will be an integral part of the smooth operation of a busy organization. The receptionist is the first person that staff and clients encounter when they enter an office.

Receptionist Duties and Responsibilities

· Answer the door and greet visitors and clients with a positive, helpful attitude

· Direct clients to appropriate Case Manager if they have an appointment

· Schedule appointments for walk-ins

· Answer phone calls and direct them to the appropriate person, schedule an appointment if needed

· Manage inquiries and provide information to clients and visitors.

· Acquire mail from downstairs mailbox and distribute to client and staff mailboxes

· Manage the reception area, including maintaining cleanliness and organization.

· Help maintain visitor logs. (?)

· Assist TracyCCC staff with miscellaneous clerical projects

Key Experience/Position Requirements

• Professionalism
• · Customer Service
• · Written and verbal communication skills
• · Organizational skills
• · Multitasking ad prioritizing
• · Dependability
• · Ability to work under pressure
• · Attention to detail
• · Familiar with Microsoft Office software
• · Problem solving

Work Environment

The Receptionist’s work is usually in an office setting. However, upon occasions, a requirement may come up whereby the Receptionist may be asked to transport something to or from our shower site.