Director of Operations

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This position is offered on an unpaid and voluntary basis. Selected candidate will be required to sign a guaranteed 6-month contract.

Position Overview:

We are seeking a charismatic and strategic-minded Director of Operations to lead and optimize our organization’s operational functions. Must be able to work 10-15 hours a week.

Responsibilities:

• Develop and implement operational strategies aligned with the company’s overall objectives, focuses on scalability, and sustainable growth.

• Identify opportunities to streamline processes and workflows, eliminating inefficiencies and enhancing productivity.

• Train, mentor and lead a high performing operations team, fostering a culture of collaboration, accountability and continuous improvement.

• Lead and manage the internship program, being responsible for signing off on hours for school credit

• Set expectations, provide regular feedback, and conduct performance evaluations to ensure individual and team success.

• Identify and mitigate operational risks, implementing effective controls and processes to ensure compliance with relevant regulations and industry standards.

• Collaborate with other department heads to facilitate effective communication and coordination.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management or a related field.

• Strong track record of successful implementing process improvements and driving operational efficiency.

• Exceptional leadership and team management skills, with the ability to inspire and develop high-performing teams.

• Proficiency in data analysis and interpretation to drive data-driven decision-making.

• Excellent communication and interpersonal skills.

• Proven capacity to empathize with colleagues, customers, and team members to foster a supportive and collaborative work environment.

• In-depth knowledge of relevant regulations, industry standards, and best practices in operations management.