Volunteer Coordinator

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Position Overview: The Volunteer Coordinator oversees recruitment, onboarding/training, and coordination of volunteers for Kalamazoo Animal Rescue. They play a vital role in ensuring smooth operations and supporting the shelter’s mission.

Key Responsibilities

1. Recruitment and Outreach:

• Actively recruit volunteers through various channels (website, print media, community events, etc.).
• Respond to inquiries about the volunteer program.

1. Onboarding, Orientation and Training:

• Conduct thorough screening on volunteer applications.
• Prepare for and schedule regular volunteer orientations (approximately 1-2 per month).
• Train, mentor, and serve as the primary contact for volunteers.

1. Coordination and Communication:

• Coordinate with other areas of the rescue to determine volunteer staffing needs.
• Manage the volunteers in our online system (accounts, acknowledgements, active status, etc)
• Ensure all volunteers have signed necessary forms and maintain up-to-date volunteer rosters.

1. Event Organization:

• Secure and organize volunteers for events (e.g., adoption events, fundraisers, off-site programs).
• Attend events to lead volunteers.
• Work with the Volunteer Newsletter team on the publication to include new volunteers and events

Requirements:

• Complete a volunteer application on our website kalamazooanimalrescue.org
• Strong attention to detail to accurately assess volunteer applicant suitability.
• Excellent communication skills, with proficiency in using the phone and email for professional correspondence.
• A customer service-oriented attitude, with the ability to handle inquiries and conversations with empathy and professionalism.
• Basic computer skills, including the use of email, word processing, and database software.
• A passion for animal welfare and a commitment to finding the best volunteers for the job

Skills and Qualifications:

• Previous experience in volunteer coordination a plus
• Ability to work independently and make informed decisions as well as with a team
• Flexibility to adapt to changing situations and handle multiple cases simultaneously.

What We Offer:

• The chance to play a direct role in recruiting volunteers for Kalamazoo Animal Rescue’s mission
• Training in the volunteer coordinator position including onboarding and application screening
• A supportive and collaborative team environment.
• The satisfaction of knowing you've helped to make a positive difference in the lives of animals and people alike.