St. Jude West & Central FL- Volunteer Coordinator

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***All interested applicants are required to sign up online***

https://volunteer.stjude.org/custom/515/opp_details/5811

Position Purpose

The purpose of this role is to recruit and manage volunteers for events in West & Central Florida, ensuring a best-in-class volunteer experience through communication, training, and recognition.

ALSAC/St. Jude staff are based in Tampa, FL. While the position is posted as virtual as the majority of the work involved can be done remotely, the ideal candidate will be able to travel to most events in West/Central FL. This may include an overnight stay due to travel distance- mileage will be compensated and accommodations provided.

Events include, but are not limited to, Orlando Gala at the Four Seasons Resort (annually held in Feb), St. Jude Walk/Run Tampa at Amalie Arena (annually held in Sept), Around the World with St. Jude Tampa Gala at Armature Works (annually held in Nov) and SWFL Celebrity Golf Invitational at the Hyatt Regency Coconut Point Bonita Springs (annually held in Nov).

Key Responsibilities

The Volunteer Coordinator is responsible for:

• Working with event lead to assess volunteer needs, including roles, shifts, number of volunteers, requirements (e.g., minimum age), etc.
• Developing and implementing plan to recruit volunteers whose interests, skills, and availability align with identified needs. Includes providing necessary information to add volunteer opportunities to the Volunteer Management System (VMS).
• Communicating with volunteers, including event logistics, pre-event requirements, post-event wrap-up and recognition
• Pulling reports from the VMS to track registration and volunteer requirements such as background checks
• Ensuring volunteers have necessary supplies, such as volunteer apparel or role-specific items
• Providing orientation and training for volunteers
• Supervising and supporting volunteers on-site
• Encouraging volunteers to stay connected and active in future opportunities

Core Skills Required

• Ability to implement on-brand messaging to support events
• Strong written and verbal skills
• Strong interpersonal communication skills
• Attention to detail

Preferred Skills

• Familiarity with the St. Jude mission (training provided)
• 3+ years of professional volunteer management experience preferred

• Volunteer must complete a criminal background check and interview

Training

• St. Jude Volunteer Orientation (new volunteers)
• Brand training and resources will be provided
• Volunteer Management System (VMS) training

Time Commitment

• 6-12 hours/month on average via remote work. Onsite event commitment varies, but expect 8-10 hours on average.

• Open-ended and renewable

• Determined by event type