Administrative Volunteer for Heartland Hospice

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Are you looking for a meaningful way to give back to your community? Join our team as a Hospice Administrative Volunteer and make a difference in the lives of patients and their families during a time of transition.

The Administrative Volunteer provides support to office personnel through clerical and administrative
functions. An administrative volunteer may assist with answering telephones, filing, making copies, data
entry or helping to create admission packets. An Administrative Volunteer might help with compiling
and mailing Bereavement letters, sympathy cards or the planning of the Annual Memorial Service.

RESPONSBILITIES:
1. Assist with assigned tasks, such as, but not limited to:
a. Answering telephone calls, taking messages, transferring calls, or making calls for staff
members
b. Organizing and compiling admission packets
c. Copying and filing
d. Sending, receiving, and distributing faxes
e. Assembling Volunteer Orientation manuals and in-service packets
2. Participate in Volunteer support or peer groups and/ or training with other Volunteers to the
extent necessary to comply with the training requirements imposed by federal Medicare
regulations
3. Provide availability and/ or keep up with the assigned task to support office personnel