VolunteerMatch is Merging with Idealist!

Learn more about this strategic partnership of nonprofit technology leaders
Read More
  • 14 people are interested
 

IT Specialist

Save to Favorites

ORGANIZATION: Black Men's Health Clinic

  • 14 people are interested
Image_202402211111

Organization: Black Men's Health Clinic

Job Title: IT Specialist

Department: Communications Department

Reports To: Associate Director of IT and Social Media

Location: Remote with occasional in-office visits and attendance at special events

Office Address: 6633 Highway 290 East, Suite 100, Austin, Texas 78723

Job Type: Part-time (Approximately 19 hours per week)


About Us: Black Men's Health Clinic (BMHC) is dedicated to improving the overall health and well-being of Black men, men of color, their immediate families, and those who have extenuating circumstances. Through comprehensive healthcare services and community engagement, we address the physical, mental, and social issues and/or disparities our clients face. As a student intern with BMHC, you will contribute to our mission of promoting health equity. We invite you to take part in this important advocacy movement that is raising awareness, helping eliminate disparities through access to care, and fostering thriving communities.

We are seeking a dynamic and enthusiastic IT Specialist, who wants to enrich their educational and workforce development experience by joining our remote team.

Responsibilities:


  1. Google Suite Administration:
    • Administer and manage Google Suite applications, ensuring proper user access, security, and organizational structure
    • Provide support for Google Workspace-related issues and inquiries
    • Stay informed about updates and new features within Google Suite and implement relevant improvements
  2. Google Site Creation and Management:
    • Design, create, and manage Google Sites to facilitate efficient information sharing and collaboration within the organization
    • Collaborate with various teams to ensure content accuracy and relevancy on Google Sites
  3. Help Desk Ticket Queue Management:
    • Efficiently manage the help desk ticket queue, prioritizing and resolving technical issues reported by staff
    • Provide timely and effective communication to end-users regarding issue resolution
  4. Technical Integration of Software Applications:
    • Evaluate, implement, and support the technical integration of software applications to enhance operational efficiency
    • Collaborate with relevant departments to understand software requirements and ensure seamless integration
  5. Hardware Installation:
    • Install, configure, and maintain hardware devices, including computers, printers, and peripherals
    • Conduct hardware upgrades and replacements as needed
  6. AV Management:
    • Oversee audio-visual equipment and systems for presentations and events
    • Troubleshoot and resolve AV-related issues to ensure smooth operation
  7. Phone System Management:
    • Administer and maintain the organization's phone system, ensuring connectivity and functionality
    • Provide support for phone system-related issues and changes
  8. Network Management:
    • Monitor and manage the organization's network infrastructure for optimal performance and security
    • Collaborate with the IT team to implement network upgrades and enhancements

Qualifications:

  • Currently enrolled in a degree program related to Information Technology, Computer Science, or a related field (or equivalent work experience)
  • Proven experience in IT administration and support roles
  • Proficient in Google Suite administration and Google Sites creation and management
  • Strong understanding of help desk ticketing systems and experience in managing technical support queues
  • Knowledge of technical integration processes for software applications
  • Hands-on experience with hardware installation and troubleshooting
  • Familiarity with audio-visual equipment and systems
  • Phone system management experience (VoIP systems preferred)
  • Solid understanding of network management principles

Additional Requirements:

  • Ability to attend occasional in-office meetings and events, if needed
  • Ability to travel to occasional special events, if needed
  • Excellent problem-solving and communication skills
  • Ability to work independently and collaboratively in a remote environment
  • Strong organizational skills and attention to detail
  • Availability for occasional onsite visits and after-hours support as needed

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to communications.team@blackmenshealthclinic.org. Please include "Part-Time IT Specialist Application - Black Men's Health Clinic" in the subject line. Applications will be accepted on an ongoing basis.

Please include "IT Specialist - Black Men's Health Clinic" in the subject line. Applications will be accepted on an ongoing basis.

The Black Men's Health Clinic is an equal opportunity employer.


We encourage candidates of all backgrounds to apply.

5 More opportunities with Black Men's Health Clinic

Request failed
{{ opp.title }}
This is a Virtual Opportunity.
{{ opp.location }}
We'll work with your schedule
{{ opp.dateStr }}
{{ opp.timeStr }}
More
Opportunities

About Black Men's Health Clinic

Location:

6633 E HIGHWAY 290, AUSTIN, TX 78723, US

Mission Statement

The Black Men's Health Clinic strives to address this healthcare gap for Black men by offering mental, physical, and social health services.

Description

This is a first-of-its-kind health clinic addressing the long-time care gap for men of color. The name Black Men’s Health Clinic is intended to remind us of the inequities men of color experience and represent our commitment to addressing them. Black and brown men are far more likely than their counterparts to die prematurely of heart disease, stroke, cancer and diabetes. Even with research studies and modernized approaches to health, this statistic has unfortunately not changed. BMHC is here to ensure the longevity of life for men of color by elevating it to an essential priority, and providing resources designed to best aid them.

CAUSE AREAS

Computers & Technology
Health & Medicine
Computers & Technology, Health & Medicine

WHEN

We'll work with your schedule.

WHERE

Multiple locations Austin, TX 78723

(30.30813,-97.68195)
 

SKILLS

  • Software Engineering
  • IT Management
  • Network Administration
  • IT Help Desk

GOOD FOR

N/A

REQUIREMENTS

N/A

Report this opportunity