Volunteer Public Benefits Counselors (No Benefits Experience Required)

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The Advocacy, Counseling, and Entitlement Services (ACES) Project of the Community Service Society of New York (CSS) is seeking retired individuals, age 55 years or older, to serve as volunteer public benefit counselors dedicated to helping New York City residents in need. ACES volunteers assist clients with completing applications for public benefits and help resolve benefit related issues.

Volunteers must attend a training series April 8 to May 22, 2025. Upon completion, volunteers are matched with agencies in one of the five boroughs to provide information on government benefits to low-income families, older adults, and individuals with disabilities.

A personal interview, successful completion of the training, and a commitment to volunteer four to six hours per week for one year is required. Applicants must have advocacy, research, and computer skills, as well as interest in assisting individuals and families with low-incomes and learning about public benefit programs. No prior benefits experience is required. Your participation in this program gives you a chance to help others in a truly significant way.

For more information visit https://www.cssny.org/programs/entry/the-aces-project

If you would like to be contacted about this opportunity please complete our online application https://www.cssny.org/pages/css-rsvp-financial-advocacy-program-application