Foster Program Manager Volunteer

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Position Summary:

The Foster Coordinator has the primary responsibility of coordinating the day-to-day operations of Rescue City’s Foster Program. The Foster Coordinator's main goal is to provide support for the dogs and people involved in Rescue City's Foster Program!

Responsibilities

• Screen and supervise volunteers and fosters taking dogs in through the foster program.
• Help match incoming dogs with appropriate foster caregivers.
• Establish and maintain relationships with foster caregivers to know their strengths and challenges to facilitate a successful match.
• Create a climate that attracts, retains, and motivates fosters. Replenish fosters and manage foster relationships.
• Make sure fosters are supported throughout the entire foster process.
• Manage dog foster email to coordinate new intakes and foster pickups, and to guide and support fosters. Respond to inquiries and messages about the foster program in a polite and timely manner.
• Monitor the health and behavior of animals in foster care and report findings to appropriate staff.
• Assist in marketing animals in need of foster care to foster parents.
• Assist in marketing foster programs to recruit foster caregivers.
• Assist with special projects and perform other duties, as needed.

Qualifications:

• Previous experience in a fast paced environment. Experience in a rescue organization or animal shelter is a plus!
• Excellent customer service skills, with the ability to communicate and work effectively with a diverse community of staff/volunteers/fosters during various types of situations.
• Must have excellent verbal and writing skills with the ability to communicate with the public in a consistently positive manner including large groups.
• Possess basic knowledge of dog breeds, characteristics, animals’ health, nutrition, and humane care.
• Ability to work effectively, both independently and in a team environment. Ability to be flexible, detail oriented and able to prioritize.
• Excellent interpersonal skills with a customer service orientation. Ability to communicate effectively, courteously, and professionally with a variety of individuals representing the public, board members, volunteers, donors, and employees. Ability to conduct and handle difficult conversations.

This is currently a volunteer position with the potential of a staff opportunity after a six month review. Please send a brief intro to volunteer@rescuecity.nyc describing why you're a good fit and interested in this volunteer role. We look forward to hearing from you!