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Spanish-Speaking Medicare Benefit Navigator

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ORGANIZATION: BENEFITS IN ACTION

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This position requires passion to help consumers understand and learn about Medicare benefits available to them as they turn 65 or every year during open enrollment. Help will be in the form of providing education in a group or one on one setting. Providing consumers help in navigating the vast array of benefits available to Medicare beneficiaries using a number of tools and resources available. And finally, assisting with application completion.

Responsibilities & Duties Available:

  • Answers calls and returns messages
  • Gathers necessary information from clients
  • Answers questions about Benefits In Action Medicare services
  • Provides comparison among Medicare plans based on consumer interest and demands.
  • Upholds HIPAA policies and procedures throughout process
  • Documentation as required for reporting work
  • Participates in regular exchanges of information
  • Submits ideas for improvements and provides input
  • Attends trainings as required
  • Other opportunities as available

Support - training will be provided:

  • Online Medicare training provided - 12-15 hours
  • Additional training with experience Medicare navigators
  • Specific database/process training available

16 More opportunities with BENEFITS IN ACTION

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About BENEFITS IN ACTION

Location:

12157 W. Cedar Drive, Suite 100, Lakewood, CO 80228, US

Mission Statement

Benefits in Action is dedicated to supporting our connecting our diverse community with the support and resources they need to thrive.

Description

Benefits in Action is a nonprofit organization located in Lakewood, Colorado that serves individuals throughout the state. We strive to increase understanding, access, and utilization of healthcare resources. Our team of navigators (staff and volunteers) works with individuals to help them recognize the health-related benefits they qualify for, apply to those benefits, and utilize them as effectively as possible. We are passionate about the importance of increasing healthcare benefit literacy among the public. Accordingly, we organize and hold educational sessions in public facilities aimed at increasing individual understanding and self-efficacy in navigating the healthcare system. In addition to benefit navigation, we also provide tax preparation, mental wellness support, and food delivery (in the Denver-metro area).

CAUSE AREAS

Community
Health & Medicine
Seniors
Community, Health & Medicine, Seniors

WHEN

We'll work with your schedule.

WHERE

12157 W. Cedar Ave., suite 100LakewoodLakewood, CO 80228

SKILLS

  • Case Work / Management
  • Healthcare
  • Critical Thinking
  • People Skills
  • Problem Solving
  • Spanish

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Online training requires 12-15 hours. Volunteers work at least one 3-4 shift per week - Monday - Saturday.
  • Volunteers also complete 2 HIPAA modules expected to take 2-3 hours annually.

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