Phone Outreach Volunteer

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Purpose
JASA’s Case Management Program assesses each senior's individual needs and interests, identifying services and resources that enable our clients to continue living full and independent lives within their communities. We are looking for volunteers to reach out to some of our seniors and complete phone satisfaction surveys about the program.

Responsibilities

• Make outreach calls seniors to conduct satisfaction surveys
• Enter results in computer program
• Additional clerical assistance as needed

Skills

• Strong verbal and written communication skills
• Patient and enthusiastic
• Handle confidential files & information securely
• Experience working with seniors is helpful but not required
• Have a good general knowledge of computer operations including internet applications and Microsoft Office

Other

Flexible scheduling is available with a minimum commitment of once a week
Ongoing opportunity for a few months
Maintain professional behavior at all times and adhere to JASA’s volunteer policies