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First Encounter Specialist

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ORGANIZATION: Knox Area Rescue Ministries

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Purpose/Overview: The First Encounter Specialist will be an initial connection to guests who are seeking ministry services at KARM. The specific resources and direction needed to navigate housing, work, disability, probation, or other challenges can be overwhelming. The First Encounter Specialist will have the opportunity to welcome guests into the ministry and programs at KARM, gather information and begin to build relationships, as well as assist guests in working toward overcoming the many challenges presented by homelessness.

Responsibilities:

  • Attend a SPERO training class
  • Convey hope, extend Biblical hospitality, and patiently build relationships with new guests while acquainting them with procedures, facilities, and guidelines
  • Conduct interviews and input guest information into SPERO system while seeking to maintain the dignity of our guests and offer overwhelming biblical hospitality
  • Become familiar with the resources for homeless men and women within KARM and in the Knoxville community
  • Be willing to communicate steps and directions as well as follow up with individuals to monitor and encourage progress
  • Contact and communicate with other agencies as a representative of individuals and of KARM, becoming a liaison that strengthens individual guests
  • Meet with Crossroads Manager at least once per month or as needed for ongoing problem solving, training and or updates

Time Commitment: One 4 hour shift per week, M-F, 8-11am or 1-3:30pm, one year commitment.

Qualifications:

  • Mature follower of Jesus
  • Great boundaries
  • Comfortable with basic computer functions/data entry
  • Efficient keyboarding skills
  • Good listener
  • Good interviewing skills
  • Self-starter and motivator of others
  • Friendly demeanor; good interpersonal skills

Training/Preparation:

  • KARM specific boundaries training
  • Conflict awareness training
  • On-the-job training to be done by supervisor and related team members

2 Shifts

  • morning / 08:00 AM to 11:00 AM EST
  • afternoon / 01:00 PM to 03:30 PM EST
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
More Shifts

9 More opportunities with Knox Area Rescue Ministries

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About Knox Area Rescue Ministries

Location:

418 N. Broadway, Knoxville, TN 37917, US

Mission Statement

Our mission is to seek to rescue the poor and needy of the Knox Area by providing recovery services in Jesus' name.

Description

Rescue, recovery and restoration - these three words represent both the promise of healing and the power of hope at Knox Area Rescue Ministries (KARM). Established in 1960 as the Knoxville Union Rescue Mission, we began as a shelter for homeless alcoholic men. Since then, KARM has been feeding the hungry, helping the needy and healing the wounds of lives shattered by homelessness, poverty, violence and despair. Indeed, our mission statement captures the commitment to this urgent need: "Our purpose is to seek to rescue the poor and needy in the Knox area by providing recovery services in Jesus’ name." By reaching out to hurting, homeless men, women and children in Jesus’ name, we seek to restore lives.

In addition to food, shelter and other basic necessities, we offer alcohol and drug counseling, group counseling, life skills training, parent education and family enrichment, educational opportunities and job training experiences. Our services are designed to repair the wounds of shattered lives and renew hope in people’s hearts by reminding them that they are not discarded or forgotten. KARM is the only agency in the Knox area that provides emergency overnight shelter and meals to all homeless in need. In additional to meeting the emergency food and shelter needs of thousands, an additional goal is to move those in hopeless and desperate circumstances to a residential status of stability and hope.

Knox Area Rescue Ministries (KARM) is a local Christian ministry devoted to rescue, recovery and restoration, who for over 49 years has worked to heal the hurting, feed the hungry, and shelter the homeless in our community. KARM is a key partner in the Knoxville Mayor’s Ten-Year Plan to End Homelessness and works closely with other agencies to help facilitate getting the homeless off the streets and into safe permanent housing. Our professional affiliations include membership in the Association of Gospel Rescue Missions and the Evangelical Council on Financial Accountability.

CAUSE AREAS

Faith-Based
Homeless & Housing
Faith-Based, Homeless & Housing

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

418 N. BroadwayKnoxville, TN 37917

(35.97145,-83.9236)
 

SKILLS

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training

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