National Mall Visitor Services

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ORGANIZATION: National Park Service

Volunteers help the National Mall function at its best by creating a hospitable and visitor-centered environment by engaging visitors in navigating and enjoying their visit to the National Mall. This may include offering directions around the park and surrounding area, supplying maps and brochures, and providing introductory information on the Mall and the site at which the volunteer is stationed. Other duties include maintaining kiosk supplies and reporting safety, security, and maintenance concerns and emergencies to appropriate staff contacts.

What are the benefits?

· Meeting people of all ages and backgrounds

· Gaining valuable job skills in customer service in a public-facing role

· Being a part of a dynamic and dedicated volunteer corps

· Sharing the National Mall with its millions of visitors every year


Volunteers will be stationed at one of the kiosks around the National Mall, which are located at the following sites:


Dwight D. Eisenhower Memorial

Korean War Veterans Memorial

Lockkeepers House

Martin L uther King, Jr. Memorial

Old Post Office Tower

Smithsonian Metro

Vietnam Veterans Memorial

Washington Monument

World War II Memorial


Requirements:

Age: 18 or older (younger applicants with parental/guardian approval may be considered). Volunteers must wear park-issued volunteer uniform and name tag. As representatives of The National Park Service and Trust for the National Mall, volunteers must adhere to the policies, procedures, and code of conduct as outlined in the volunteer handbook provided prior to or during training.

Hours / Days of Operation:

Days of operation: Orientation Volunteers will be onsite 7 days a week. Shifts are 4 hours each from 9am to 1pm and 1pm to 5pm. Volunteers choose their shifts and manage their volunteer schedules using our signup software.

Training:

Volunteers will be provided with training that covers hospitality best practices, and basic information on the National Mall and their specific kiosk location. Training will prepare the volunteer to confidently respond to visitor requests and questions.

Start Date - 2024-01-02

End Date - 2025-01-01

Activities include: General Assistance;Research/Librarian;Tour Guide/Interpretation;Visitor Information

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About National Park Service

Location:

1849 C Street NW, Washington, DC 20240, US

Mission Statement

The National Park Service preserves unimpaired the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations. The Park Service cooperates with partners to extend the benefits of natural and cultural resource conservation and outdoor recreation throughout this country and the world.

Description

The U.S. National Park Service, www.nps.gov, cares for special places saved by the American people so that all may experience our heritage. We care for more than 400 national parks and help communities preserve their historic places and open spaces.

CAUSE AREAS

Arts & Culture
Environment
Sports & Recreation
Arts & Culture, Environment, Sports & Recreation

WHEN

We'll work with your schedule.

WHERE

900 Ohio Drive SWWashington, DC 20024

(38.8858,-77.03661)
 

SKILLS

GOOD FOR

  • Kids

REQUIREMENTS

  • Sunday;Monday;Tuesday;Wednesday;Thursday;Friday;Saturday

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