Office Assistant - Chinese Speaker (Cantonese/Taishanese, Mandarin a plus)

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ORGANIZATION: San Francisco HICAP

Join our team at HICAP (Health Insurance Counseling and Advocacy Program) and make a difference in the lives of the elderly by assisting them with their Medicare-related concerns and issues.

About HICAP: HICAP is a nonprofit organization dedicated to providing crucial support to the elderly in understanding and navigating their Medicare benefits and related challenges. Our mission is to empower and advocate for seniors to ensure they receive the healthcare coverage they deserve.

Responsibilities:

  • Assist in administrative tasks within the office environment, including data entry, answering phone calls, scheduling appointments, and facilitating the environment.
  • Engage with elderly clients, primarily Cantonese/Taishanese and Mandarin speakers, providing them with information and guidance on Medicare-related concerns.
  • Translate documents and materials from English to Cantonese/Mandarin and vice versa, ensuring accurate communication.
  • Support HICAP counselors and staff in coordinating appointments and client follow-ups.
  • Collaborate with the team to maintain an organized and efficient office environment.

Requirements:
  • Fluency in spoken and written Cantonese (Taishanese or Mandarin) is essential.
  • Excellent communication skills in English to effectively collaborate with the broader team.
  • Strong organizational abilities and attention to detail.
  • Compassionate and empathetic attitude toward working with elderly individuals.
  • Previous office experience or customer service skills are a plus but not mandatory.
  • Passion for helping the elderly community and a commitment to making a positive impact.

Benefits:
  • Gain hands-on experience in a nonprofit environment focused on assisting the elderly population.
  • Opportunity to utilize and improve language skills in a professional setting.
  • Work closely with a dedicated team passionate about advocating for senior citizens.
  • Flexible scheduling that accommodates your availability.
  • Valuable networking opportunities within the healthcare and nonprofit sectors.
Join us in supporting the elderly community and contributing to their well-being by becoming a Volunteer Office Assistant at HICAP. Your dedication and language skills will play a vital role in ensuring our elderly population receives the assistance and care they deserve.

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About San Francisco HICAP

Location:

601 Jackson Street, 2nd Floor, San Francisco, CA 94133, US

Mission Statement

Mission Statement It is the mission of HICAP to provide accurate and objective counseling, advocacy, and assistance with Medicare, health insurance, managed care, long-term care, and related health coverage plans for Medicare beneficiaries, their representatives, or persons imminent of Medicare eligibility, and to educate the public on Medicare and health coverage issues.

Description

Non-profit agency providing Medicare counseling at no cost to Mediare beneficiaries regarding their health insurance questions. Serving seniors and those Medicare beneficiaries under 65 yrs of age.

CAUSE AREAS

Community
Health & Medicine
Seniors
Community, Health & Medicine, Seniors

WHEN

We'll work with your schedule.

WHERE

601 Jackson Street2nd FloorSan Francisco, CA 94133

(37.79612,-122.4053)
 

SKILLS

  • Office Reception
  • Administrative Support
  • Customer Service
  • Cantonese / Mandarin

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Flexible, part-time commitment. Hours within M-F, 9-5

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