Bilingual Volunteer Needed! Virtual Communication Opportunity.

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Screening is a Remote/Virtual Volunteer Opportunity! You'll assist new volunteers find their "perfect fit" within the American Red Cross.

Key Responsibilities: -Schedules and conducts volunteer screening interviews.

-Reviews and has general understanding of volunteer opportunities.

-Prepares for screening interviews following standardized training protocol.

-Matches volunteers to positions for which they are best suited, based on skills, interest, availability and available options.

-Updates Volunteer Connection, Red Cross' online volunteer management system, with candidate information and makes referrals as required.

Development Opportunities:

-Opportunities to work in a fast-paced and professional environment.

-Working with deadlines and specific time-lines. Hone and develop

interview skills.

-Experience towards working with Event Based Volunteers and Staff.

-Services on Disaster Relief Operations.

Qualifications:

-Reliable access to resources needed to volunteer 100% virtually.

-Excellent oral and written communication skills - both English and Spanish.

-Broad understanding of the American Red Cross and its opportunities for volunteer service (training provided).

-Enthusiastic about American Red Cross programs.

-Ability to work with computer database (training provided).

-Comfortable making phone calls to volunteers.

-Previous experience with customer service is a plus.

-HR experience or experience conducting interviews a plus.

Training:

-Orientation to the American Red Cross

-Position specific training, including but not limited to Volunteer Connection

-Regional training - understanding the region's volunteer needs