Ronald McDonald House Family Room Attendant

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ORGANIZATION: Ronald McDonald House of Danville

JOB SUMMARY:

Responsible for coverage of the Ronald McDonald Family Room (located in the Janet Weis Children's Hospital) desk during operating hours.

Performs duties to provide the highest level of guest relations and satisfaction.

All Applicants need to pass a screening process which includes background clearances, drug and nicotine checks. (This is of no cost to the applicant.) After all checks have been completed, applicants will then be on-boarded as Geisinger Medical Center (GMC) and Ronald McDonald House (RMHD) volunteers. Applicant must be 18 years or older.

Reports to the Assistant Manager/Volunteer Coordinator.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Welcomes guests and provides orientation to the services provided within the RMFR and documents check-ins.
  • Give tours of the room to visitors, hospital staff, etc.
  • Answers the telephone and provides guidance regarding RMFR policies.
  • Performs established procedures to open and close the RMFR. Documents for the management staff any maintenance or other issues that may require attention.
  • Maintains confidentiality regarding guest information.
  • Listens with empathy to guests.
  • Stocks RMFR with supplies and removes out of service expired items. Communicates to Volunteer Coordinator anything that needs restocked.
  • Performs other duties as assigned.

SKILLS AND ABILITIES:

This individual should possess exceptional interpersonal skills and the ability to work independently and as a team member.

2 Shifts

  • 09:00 AM to 01:00 PM EST - Spots available: 2
  • 01:00 PM to 05:00 PM EST - Spots available: 1
More Shifts

More opportunities with Ronald McDonald House of Danville

No additional volunteer opportunities at this time.

About Ronald McDonald House of Danville

Location:

24 Trembulak Way, Danville, PA 17821, US

Mission Statement

The Ronald McDonald House of Danville offers a community of comfort and support by providing essential programs for families of children receiving medical care.

Description

Ronald McDonald House Charities, a non-profit, 501 (c) (3) corporation, creates, finds and supports programs that directly improve the health and well-being of children. Its grassroots-driven programs offer help where children need it most - right in their own communities. RMHC makes an immediate, positive impact on children's lives through its global network of local Chapters in 52 countries and regions and its three core programs: the Ronald McDonald House, Ronald McDonald Family Room and Ronald McDonald Care Mobile. These programs provide a bridge to accessible health care and allow families more time together, which helps in the healing process. RMHC and its global network of local Chapters also have hundreds of millions of dollars in grants and program services to children's programs around the world.

CAUSE AREAS

Children & Youth
Health & Medicine
Children & Youth, Health & Medicine

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

24 Trembulak WayDanville, PA 17821

(40.96925,-76.60043)
 

SKILLS

  • Customer Service
  • Hospitality
  • Multi-Tasking
  • Organization
  • People Skills

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Hours and shifts can be flexible depending on the applicant's schedule. Weekly shifts would be preferred but not required.
  • While the position is mostly sedentary, volunteers may occasionally be asked to walk, lift, or stoop.

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