Turn Compassion Into Action - Volunteer as a Prescription Desk Assistant

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As a Prescription Desk Assistant, you will play a pivotal role in the heartbeat of our clinic, managing prescription inquiries with warmth and efficiency. Engage with patients and volunteers, providing updates on prescription statuses, and ensuring a seamless experience for all.

Benefits of Volunteering

• Experience the joy of contributing to a cause that matters, surrounded by like-minded individuals dedicated to creating positive change.
• Hone your customer service, communication, and organizational skills in a healthcare environment, setting the stage for personal and professional growth.
• Build lasting connections with individuals who share your commitment to making a positive impact, creating a network that extends beyond the volunteer experience.
• Enjoy the flexibility of volunteer hours and receive comprehensive training and ongoing support to excel in your role.

Responsibilities:

• Engage with patients and volunteers to gather relevant information, address inquiries, and provide updates on prescription statuses.
• Obtain and deliver prescriptions to waiting patients.
• Answer the telephone, take messages, and return calls as needed.
• Call patients regarding scheduled appointments (clinical and intake) and filled prescriptions.

Qualifications:

• Exceptional customer service skills.
• Professional telephone etiquette.
• Attention to detail and basic computer skills.
• Ability to navigate and utilize downtime effectively by engaging in additional tasks, contributing to organizational needs, or simply remaining composed during slower moments is a valued quality.

Volunteering is not just about giving your time; it's about gaining a wealth of experiences and personal satisfaction. Apply now to become an integral part of our team, where your journey is woven into the tapestry of service and impact.