Patient Experience Volunteers

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ORGANIZATION: Texas Health Hospital Frisco

Areas of opportunity include the Inpatient Acute Care floor, Medical Surgical Inpatient Care and Intensive Care Unit.

Must be comfortable on patient care floor; must be considerate in relating to the needs of patients and visitors; must have successfully completed the hospital orientation. Strong interpersonal and communication skills.

DUTIES:

  1. Supports unit desk with clerical tasks, answering phone calls, scanning and errands
  2. Service Excellence Rounding on non-covid patients
    1. Fill ice water
    2. Offer WOW items (chapstick, tissues, magazines, etc.)
    3. Tidy Up Room if Patient needs things organized
    4. Water Flowers if needed
    5. Make sure phone/call light is within reach
  3. Answer call lights and report any clinical needs to staff
  4. Restocking supplies for rooms, carts and nursing station as needed
  5. Providing non-clinical information to guests and patients; campus eateries, restrooms, hours of visiting, etc.
  6. Refers clinical and other important information to unit staff or up the chain of command
  7. Assist with Quiet Time Rounding; Monday - Sunday at 1:00pm
    1. Volunteer will explain that Quiet Time takes place daily from 2:00-4:00p and will include the lowering of the house lights as well as minimal noise on the floors for optimal resting
  8. Make patient packets
  9. Assist with patient discharge
  10. Delivery of products/supplies to unit and areas as needed
  11. Other duties as assigned

2 Shifts

  • afternoon / 01:00 PM to 05:00 PM CST - FULL
  • evening / 05:00 PM to 09:00 PM CST - FULL
More Shifts

3 More opportunities with Texas Health Hospital Frisco

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About Texas Health Hospital Frisco

Location:

12400 Dallas Parkway, Frisco, TX 75034, US

Mission Statement

There are immeasurable ways for volunteers to enrich their own lives and those of countless patients and visitors at Texas Health Resources hospitals. When you become a Texas Health volunteer, you join a team of caring professionals whose mission is to improve the health of the people in the community they serve.

Description

There’s no place in America that’s quite like Frisco. That’s why it deserves a hospital that’s one of a kind. From the moment you arrive on campus, you will see that Texas Health Hospital Frisco was built with you in mind. But it also has touches you wouldn’t expect, like boot camps and yoga classes, walking trails and natural building materials like wood and limestone, and a rainwater irrigation system. And that makes us more than a hospital, we’re a destination for your health and well-being.

Mission:
To improve the health of the people in the communities we serve.

Vision: To partner with you for a lifetime of health and well-being.

Values: Respect, Integrity, Compassion, Excellence

CAUSE AREAS

Health & Medicine
Seniors
Women
Health & Medicine, Seniors, Women

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

12400 Dallas ParkwayFrisco, TX 75034

(33.18139,-96.83711)
 

SKILLS

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • One shift a week of 4 hours
  • Background Check, Health Assessment.

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