The volunteers that connect on our website tomorrow depend on the donors of today.

Double your impact - donate now and your gift will be matched by a generous VolunteerMatch supporter.
Read More
  • 4 people are interested
 

Red Cross Front Desk Admin/Ambassador

Save to Favorites

ORGANIZATION: American Red Cross - Illinois Region

  • 4 people are interested
logo

  • Provide general information to staff, volunteers, clients, and the public about the American Red Cross and its programs
  • Greet visitors entering the building who need direction and provide support or assistance
  • Provide support in answering phones, provide information, take messages, or transfer call

Also,
  • Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
  • Manage donor flow and direct donors to Check-In
  • Model excellent customer service behaviors.
  • Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
  • Learn and share the Red Cross story, including the mission, vision, and values
  • Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)
  • Check Post Donation Info and time
  • Set up and maintain cleanliness in Reception and Hospitality Areas
  • Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.
  • Check that donor has their post-donation information before leaving the drive
  • Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)
  • May be asked to sanitize/disinfect donor areas and beds
  • May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed
  • Encourage donors to download Donor App, use RapidPass

2 Shifts

  • morning / 07:00 AM to 11:00 AM CST
    This Shift takes place every 2nd, 3rd & 4th Saturday of the month
  • 11:00 AM to 03:00 PM CST
    This Shift takes place every 1st & 3rd Saturday of the month.
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
More Shifts

20 More opportunities with American Red Cross - Illinois Region

Request failed
{{ opp.title }}
This is a Virtual Opportunity.
{{ opp.location }}
We'll work with your schedule
{{ opp.dateStr }}
{{ opp.timeStr }}
More
Opportunities

About American Red Cross - Illinois Region

Location:

311 W John H Gwynn Jr Ave, Peoria, IL 61605, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Community
Disaster Relief
Emergency & Safety
Community, Disaster Relief, Emergency & Safety

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

Red Cross311 W. John H. Gwynn Jr. Ave.Peoria, IL 61605

(40.66965,-89.63929)
 

SKILLS

  • Office Reception
  • Office Management
  • Administrative Support
  • Customer Service
  • Data Entry
  • Transactions

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Orientation or Training
  • 8+ hours a week depending on Volunteers availability

Report this opportunity