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4 people are interested
Red Cross Front Desk Admin/Ambassador
ORGANIZATION: American Red Cross - Illinois Region
Please visit the new page to apply.
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4 people are interested
- Provide general information to staff, volunteers, clients, and the public about the American Red Cross and its programs
- Greet visitors entering the building who need direction and provide support or assistance
- Provide support in answering phones, provide information, take messages, or transfer call
Also,
- Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
- Manage donor flow and direct donors to Check-In
- Model excellent customer service behaviors.
- Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
- Learn and share the Red Cross story, including the mission, vision, and values
- Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)
- Check Post Donation Info and time
- Set up and maintain cleanliness in Reception and Hospitality Areas
- Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.
- Check that donor has their post-donation information before leaving the drive
- Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)
- May be asked to sanitize/disinfect donor areas and beds
- May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed
- Encourage donors to download Donor App, use RapidPass
2 Shifts
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morning /
07:00 AM to 11:00 AM CST
This Shift takes place every 2nd, 3rd & 4th Saturday of the month
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11:00 AM to 03:00 PM CST
This Shift takes place every 1st & 3rd Saturday of the month.
- NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
20 More opportunities with American Red Cross - Illinois Region
Opportunities
About American Red Cross - Illinois Region
Location:
311 W John H Gwynn Jr Ave, Peoria, IL 61605, US
Mission Statement
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.
CAUSE AREAS
WHEN
WHERE
Red Cross311 W. John H. Gwynn Jr. Ave.Peoria, IL 61605
DATE POSTED
October 22, 2024
SKILLS
- Office Reception
- Office Management
- Administrative Support
- Customer Service
- Data Entry
- Transactions
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Orientation or Training
- 8+ hours a week depending on Volunteers availability