Become a Certified Ombudsman Volunteer in a Long-Term Care Facility Near You!
ORGANIZATION: NYS LONG TERM CARE OMBUDSMAN PROGRAM
Please visit the new page to apply.

BECOMING AN OMBUDSMAN VOLUNTEER
The NYS Ombudsman Program certifies volunteer ombudsmen after attending a 36-hour training program. After certification, the ombudsman is assigned to a facility to ensure that the rights of the residents are protected.
* Will investigate complaints and make appropriate referrals.
* Will analyze, comment on and monitor the development and implementation of Federal, State and local laws pertaining to the residents of long term care facilities.
* Will educate residents, family members and staff about resident’s rights and available resources.
Volunteers needed in Otsego, Herkimer, Oneida, and Madison County.
More opportunities with NYS LONG TERM CARE OMBUDSMAN PROGRAM
No additional volunteer opportunities at this time.
About NYS LONG TERM CARE OMBUDSMAN PROGRAM
Location:
PO BOX 210, UTICA, NY 13503, US
Mission Statement
Advocating For Others The Office of the Long-Term Care Ombudsman is to protect the health, safety, welfare, human and civil rights of people living in nursing homes and adult care facilities. Ombudsman help long-term residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life. The Resource Center for Independent Living promotes a dynamic environment where society and the individual mutually benefit from a world with no limits. This is accomplished by promoting and achieving excellence in consumer controlled self directed services in: • Programs • Education • Advocacy • Research • Information retrieval and dissemination
Description
Ombudsmen Volunteers are certified by the NY State Office for the Aging. All services are confidential and free of charge.
The Herkimer/Madison/Oneida/Otsego County Ombudsman Program is administered through the Resource Center for Independent Living (RCIL).
AN OMBUDSMAN:
* Will listen to residents' concerns, comments, and opinions.
* Will advocate to ensure the highest quality of care for residents of long term care facilities.
* Will mediate conflicts between residents, their families and staff in order to develop collaborative solutions, resolve problems and meet challenges.
CAUSE AREAS
WHEN
WHERE
Multiple locations Utica, NY 13501
DATE POSTED
June 25, 2025
SKILLS
- Advocacy
- Mediation
- Problem Solving
- Relationship Building
GOOD FOR
- People 55+
REQUIREMENTS
- Driver's License Needed
- Background Check
- Must be at least 21
- Orientation or Training
- 2-4 hours per week in a facility, 18 hours of continuing education-provided