Can you help answer the disaster call? (Virtual) - Cascade County

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ORGANIZATION: American Red Cross of Idaho and Montana


Volunteer as a Duty Officer and make a vital impact in local disaster response. As a Duty Officer, you'll be the first point of contact for individuals in our region seeking assistance by answering initial calls and dispatching local Red Cross volunteers to support families affected by home fires and other disasters. Your efforts will ensure that those in need receive essential temporary relief, including safe shelter, food, and clothing. No prior experience is necessary-comprehensive training will be provided.

Location: 100% virtual - you can help during times of disaster from the comfort of your own home!

Time Commitment:

  • The Duty Officer position is broken up into 6-hour shifts where you would be on-call to answer the phone and would need access to a computer. Ideally, we ask that volunteers be willing to take one shift per week with a six-month commitment.
  • Shift Hours: 12am-6am, 6am-12pm, 12pm-6pm, 6pm-12am. As a volunteer you will have the ability to sign-up for the days and times that work best for you!

Ready to make a difference? Here's how to get started!

  1. Go to to complete our online application. It takes less than 10 minutes!
  2. Once your application and background check are complete, a member of our team will reach out for a quick screening call. This allows us to make sure this position is the perfect fit for your interest, availability, and needs.
  3. We’ll get you connected and provide all necessary training to ensure you feel supported and successful as a volunteer.

Questions? Email our team at for more information about this or other positions.


88 More opportunities with American Red Cross of Idaho and Montana

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About American Red Cross of Idaho and Montana


5380 W Franklin Rd, Boise, ID 83705, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so:

  • All people affected by disaster across the country and around the world receive care, shelter and hope;
  • Our communities are ready and prepared for disasters;
  • Everyone in our country has access to safe, lifesaving blood and blood products;
  • All members of our armed services and their families find support and comfort whenever needed; and
  • In an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.


Crisis Support
Disaster Relief
Community, Crisis Support, Disaster Relief


We'll work with your schedule.


Multiple locations Great Falls, MT 59401



  • Disaster Relief Call Center
  • Customer Service
  • Data Entry
  • Disaster Response
  • Basic Computer Skills
  • Multi-Tasking


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • One 6-hour on-call shift per week.

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