Shelter Service Associate - Dauphin County

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ORGANIZATION: American Red Cross - Greater Pennsylvania Region


Shelter Service Associate

The American Red Cross is working with communities across the nation to grow our volunteer numbers to prepare for the upcoming hurricane and wildfire seasons. Join your neighbors in becoming a trained volunteer to support communities impacted by severe weather.

Shelter Support Teams sustain the day-to-day activities within a shelter, which may include working in reception, registration, feeding, dormitory, information, or other areas. Also, crucial work in surveying potential sites for availability and set-up. Free online training will be provided. If the need arises, volunteers are asked to commit to multiple local shifts of 4 to 12 hours each. Interested in responses in other locations?: For those able to travel outside of their local area, a commitment of at least 14 consecutive days, working 8- or 12-hour shifts, is required.

Key Responsibilities

Responsibilities vary depending on assignment. May include providing support to one or more of the following areas within the shelter: reception registration dormitory feeding information supply Provide excellent customer service to clients. Assist with shelter site surveys and set-up (during "blue sky" times). Complete the required virtual self-paced training (3.5 hours of training total)

Time Commitment

Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation.

To get started as a Red Cross volunteer, please visit:

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About American Red Cross - Greater Pennsylvania Region


701 Centre Ave., Reading, PA 19601, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.‚Äč


The American Red Cross exists to provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world, through five key service areas:
Disaster Relief
Supporting America's Military Families
Collect lifesaving blood
Health and Safety
International Services


Crisis Support
Disaster Relief
Community, Crisis Support, Disaster Relief


We'll work with your schedule.


Multiple locations Enola, PA 17025



  • Crisis Intervention
  • Disaster Relief Care & Shelters
  • Disaster Response
  • People Skills
  • Relationship Building


  • People 55+


  • Background Check
  • Orientation or Training

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