Disaster Action Team Member

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The #1 disaster Red Cross responds to is a house fire. Disaster Response Volunteers (Disaster Action Team) train and respond to local communities immediately after a disaster. They provide emergency disaster assistance & hope to individuals and families affected by the disaster.

  • Respond to local disasters when activated.
  • Work on-scene with family immediately following the disaster. When activated, ability to respond immediately, often in personal vehicle.
  • Conduct intake interviews and issuing client assistance as appropriate, outlined in response guidelines.
  • Provide disaster assistance as appropriate and outlined in the Response Guidelines.
  • Work professionally with clients, first responders, and partner agencies.
  • Perform duties in accordance with American Red Cross procedures and Red Cross Code of Conduct & Confidentiality policies.
  • Attend regularly scheduled Disaster Cycle Services Volunteer meeting.


  • Availability to respond at a variety of hours with own personal transportation. (Must have valid drivers license)
  • Ability to respond to phone call in a timely manner.
  • Strong empathy skills.
  • Able to maintain confidentiality with client information.
  • Open-mindedness and sensitivity to diversity.
  • Enjoy work as a team member.
  • Ability to follow instructions.
  • Proficient computer & internet skills. Access to both required to complete duties.
  • Use of a cell phone and cellular data will be needed in the field to complete intake interviews.
  • Provide clear, objective, documentation for case file.
  • Comfortable working in stressful situations.
  • Flexibility is key to the success and function of this team.
  • Able to handle multiple tasks and assess incoming information quickly.
  • Ability to lift & carry 25 pounds.

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2600 W. Wisconsin Ave., Milwaukee, WI 53233, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Whether helping one displaced family or thousands, providing care and comfort to an ill or injured service member or veteran, or teaching others how to respond in emergencies, it’s through the efforts of ordinary people that we can do extraordinary things.

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.


Advocacy & Human Rights
Disaster Relief
Advocacy & Human Rights, Community, Disaster Relief


We'll work with your schedule.


Multiple locations West Bend, WI 53095



  • Disaster Response
  • Basic Computer Skills
  • Critical Thinking
  • Multi-Tasking
  • People Skills
  • Relationship Building




  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Disasters happen day & night. The schedule varies (either on-call commitment or call down of volunteer roster). A disaster response can take 3-4 hours (on average). Number of responses vary per month based on urban vs rural geography.
  • To learn more or apply online, please visit www.redcross.org/volunteer.

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