Main Entrance Greeter and Escort

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ORGANIZATION: YORK HOSPITAL

The Front Escort Volunteer will be responsible for assisting the Care Access Front Registration staff, and provide escort services to persons entering the hospital. The individual will be one of the first impressions of York Hospital, and should present a warm, confident, cheerful, and helpful approach. Professional attitude and appearance, excellent communication and customer service skills are needed at all times. The Front Escort Volunteer should be able to hear at a low conversational tone, and be able to communicate in a discreet tone of voice.

  • Support staff in greeting all persons entering the hospital.
  • Monitor outside drop-off area for persons needing assistance or wheelchair access to hospital and inform staff.
  • Escort visitors to their destination.
  • Escort outpatients to their destination.
  • Escort direct admit and cath lab patients to their room or the cath lab as indicated, after completing paperwork in Admitting office. Alert staff upon arrival.
  • Maintain wheelchair availability at entrance.
  • Provide accurate directions when requested. Utilize hospital campus map as needed.
  • Alert Concierge/Patient Reception to patient or visitor concerns.
  • Assist with escorting, delivery of interdepartmental items or patient flowers, etc.
  • Straighten waiting areas, and remove discarded cups, juice bottles, and food items.
  • Perform others duties as requested or assigned.

1 Shift

  • 12:00 PM to 04:00 PM EST
    Wednesday and Friday afternoons available
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
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About YORK HOSPITAL

Location:

15 HOSPITAL DRIVE, YORK, ME 03909, US

Mission Statement

Enhance the health and wellness of the communities we serve. To be the community's trusted health partner dedicated to clinical excellence and service, empowering people to live their best possible lives. With loving-kindness, we devote ourselves to others through: -Dignity and respect -Diversity and equity -Empathy and gratitude

Description

Starting out as a summer cottage built high upon "Breezy Knoll' in York Village in 1906, York Hospital has since grown to become one of the most respected, caring and sophisticated facilities in the Seacoast area. Today, York Hospital includes the main hospital building - with all of its additions and changes - along with dozens of community sites and physician practices in Southern Maine and the Seacoast area of York, Wells, Sanford, The Berwicks, Kittery and Newington, NH.

At York Hospital, volunteers serve as an extension of the healthcare team in the delivery of exceptional care. They are part of the team that brings experience and best practices in providing the highest quality care to patients and families.

The Volunteer Program is vibrant and reflects the needs of York Hospital; supplements services provided by paid staff members; and provides the community a means through which it can support the hospital.

If you are looking for a way to enrich your life, look no further. We would be delighted to talk with you about volunteer opportunities at York Hospital.

CAUSE AREAS

Community
Health & Medicine
Seniors
Community, Health & Medicine, Seniors

WHEN

We'll work with your schedule.
This opportunity has 1 shift

WHERE

3 Loving Kindness WayYork, ME 03909

(43.14263,-70.65258)
 

SKILLS

  • Healthcare
  • Multi-Tasking
  • People Skills
  • Problem Solving
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 14
  • Orientation or Training
  • 4 hours weekly
  • -Strict adherence to patient confidentiality and privacy -Listen attentively -Maintain a courteous and polite manner

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