Getting answers to questions about Medicare, Medicaid and other health insurance issues can be a daunting task for many consumers. You can help them navigate the murky waters!

For volunteers age 55 and above. Trained volunteer counselors provide free telephone assistance with understanding Medicare and Medicaid eligibility and benefits; comparison and selection of Medicare Supplemental Insurance Plans, Medicare Managed Care programs, long term care insurance policies, and other health insurance and public benefit programs.

Volunteer duties may include, but are not limited to: Answer incoming calls from the APPRISE hotline; assist the APPRISE Coordinator; make referrals to necessary agencies/programs; mail requested literature; help with public presentations.

You don't need to have all the answers! Training is provided and often, all you need to do, is provide the consumer with a phone number of someone who can help.

TeleCenter hours are Wednesdays from 9:00 a.m. to 4:00 p.m.