• 3 people are interested

Wayfinder with Brigham and Women's!

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ORGANIZATION: Age Strong - Boston RSVP & SCP

  • 3 people are interested

Become an AmeriCorps Seniors RSVP Volunteer (must be 55+) and serve with Brigham & Women's Hospital!

Volunteer Title: On-Call/WayFinder Volunteer
Department: Volunteer Services
Location: Various lobbies and hallways throughout hospital

Provide exceptional customer service to patients, visitors, and staff members
Give accurate information and directions to patients, visitors, and family members using direction sheets and/or other resource (staff members, info desks, phone calls)
Accompanies patients/families to various hospital locations
Patrol Hallways and Lobbies throughout hospital assisting patients, visitors and staff members as necessary
Transports patients to and from test sites, physician’s offices and lobbies via wheelchair
Must maintain a written log of all assignments, times and comments (when applicable).
Must answer pages from Volunteer Services in a timely fashion
Must operate all communication devices in a professional manner at all times
Completes special projects as assigned
Other duties staff may request, including: retrieving supplies, obtaining blankets, pillows and other items, retrieving wheelchairs and stretchers, making up stretchers, transporting lab specimens, offering diversionary activities to patients and assisting patients with making phone calls, and the care and entertainment of children.

Qualifications/Special Skills:
Excellent Interpersonal and communication skills
Demonstrate compassion for patient needs
Ability to navigate hospital independently
Ability to follow directions and work independently

Does this position entail contact with blood or body or body fluids? No
Training Provided: Self Guided Tour, Physical walk-through of frequented areas, Customer Service

Physical requirements:
Physically able to push patients in wheelchairs.
Physically able to stand and walk up to 3 hours at a time.
Days/ Hours: Monday -Friday, 8:00am-5:00pm
(Volunteers serve 1-2, 3 hour shifts a week)

To Qualify:

  • Complete and pass a CORI Check
  • 55 +Years or older
We offer reimbursement for some out-of-pocket expenses, ongoing training and support, access to events in the City of Boston, and an invitation to our annual volunteer recognition event.

Call (617) 635-4374 to sign up!

11 More opportunities with Age Strong - Boston RSVP & SCP

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About Age Strong - Boston RSVP & SCP


Boston City Hall, One City Hall Plaza, Room 271, Boston, MA 02201, US

Mission Statement

America's largest volunteer network for people age 55 years and over; is dedicated to impacting lives on an individual basis, whether it is with skills, experience, or just a friendly face.


Uplift, Inspire, Lend a Hand!

Age Strong is looking for volunteers to invest their unique talents in improving their community - You choose the amount of time you wish to serve. We currently have opportunities in:

-Visiting and assisting homebound and frail seniors.

-Supporting older adults ESL in conversation sessions, one on one, or in ESL classes.

-Assembling and distributing food at a local Food Pantry.

-Facilitating workshops on Opioid Education and Prevention & Money Smart for Older Adults.

-Museums & Hospitals

-Provides a welcoming and friendly environment to all City Hall visitors.

Whatever you choose to do, you'll be making a real difference! Contact us today for more information!!


Health & Medicine
Community, Health & Medicine, Seniors


We'll work with your schedule.


Age Strong Commission (RSVP)Boston City Hall, Room 271One City Hall PlazaBoston, MA 02201



  • Customer Service
  • Healthcare


  • People 55+


  • Background Check
  • Must be at least 55
  • Orientation or Training
  • Days/ Hours: Monday -Friday, 8:00am-5:00pm (Volunteers serve 1-2, 3 hour shifts a week)

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