• 2 people are interested

Become an Ambassador with Dana Farber

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ORGANIZATION: Age Strong - Boston RSVP & SCP

  • 2 people are interested

Become an AmeriCorps Seniors RSVP Volunteer and serve with the Dana Farber (must be 55+)

Patients and families often find themselves overwhelmed, lost, and unaware of the many resources available to them at Dana-Farber and in the Boston area. It can be difficult to navigate a complex system while balancing the physical and emotional tolls of illness. Friendly support, guidance, and access to helpful information can help easy anxiety and frustrations; it also can help patients and families feel more in control of their experience and less overwhelmed.

The Ambassador Program seeks to provide patients, family members, visitors, and staff with friendly and helpful volunteers who offer directions within YCCC, throughout the Dana-Farber campus, escort patients to appointments while helping answer questions along the way; provide one-on-one support to help a patient or family member someone who might otherwise feel lost and overwhelmed; provide information about Dana-Farber programs and resources.

Goal: Patients and family members will feel welcomed, supported, aware of available resources, and assisted in finding their way. Patients and families will experience decreased anxiety, greater knowledge of available resources, and increased satisfaction of their overall care.

- Being visible in all patient entrances
- Escorting patients and families to appointments by foot
- Providing comfort, support, and empathy
- Maintaining confidentiality at all times
- Providing directions within YCCC, throughout the DFCI campus, and to BWH and CHB
- Understanding patient flow to help patients and families understand the nature of their appointment day
- Providing information as needed/requested about Dana-Farber programs
- Directing patients and families to the appropriate program or resource for additional information
- Attending routine Ambassador meetings
- Depending on timing of shift, distributing lunches or art supplies to patients in infusion areas

Training and Education:
1. Complete Volunteer Services Orientation
2. Shadow Ambassador Volunteer
3. Attend quarterly volunteer meetings (remote)
4. Work closely with Volunteer Services Staff to triage issues as they come up
5. Cross-train in other roles as needed including lunch cart and art cart
6. Attend one in-service training per year (remote)

One 3-hour shift per week for one year.

- Occupational health clearance including COVID-19 vaccination and booster
- Background check
- Volunteers must be able to be on their feet for the three-hour shift
- Volunteers must be able to transport patients in wheelchairs and push a lunch cart (40+ pounds)

To Qualify:

  • Complete and pass a CORI Check
  • 55 +Years or older
We offer reimbursement for some out-of-pocket expenses, ongoing training and support, access to events in the City of Boston, and an invitation to our annual volunteer recognition event.

Call (617) 635-4374 to sign up!

1 Shift

  • 11:00 AM to 02:00 PM
    Monday, Wednesday, Friday

8 More opportunities with Age Strong - Boston RSVP & SCP

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About Age Strong - Boston RSVP & SCP


Boston City Hall, One City Hall Plaza, Room 271, Boston, MA 02201, US

Mission Statement

America's largest volunteer network for people age 55 years and over; is dedicated to impacting lives on an individual basis, whether it is with skills, experience, or just a friendly face.


Uplift, Inspire, Lend a Hand!

Age Strong is looking for volunteers to invest their unique talents in improving their community - You choose the amount of time you wish to serve. We currently have opportunities in:

-Visiting and assisting homebound and frail seniors.

-Supporting older adults ESL in conversation sessions, one on one, or in ESL classes.

-Helping veterans and military families.

-Providing respite care for caregivers.

-Facilitating workshops on Opioid Education and Prevention & Money Smart for Older Adults.

-Museums & Hospitals

-Provides a welcoming and friendly environment to all City Hall visitors.

Whatever you choose to do, you'll be making a real difference! Contact us today for more information!!


Health & Medicine
Community, Health & Medicine, Seniors


We'll work with your schedule.
This opportunity has 1 shift


Age Strong Commission (RSVP)Boston City Hall, Room 271One City Hall PlazaBoston, MA 02201



  • Customer Service


  • People 55+


  • Background Check
  • Must be at least 55
  • Orientation or Training
  • One 3 hour shift per week for one year!

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