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3 people are interested
Intake Referral Volunteer
ORGANIZATION: JFCS of the Suncoast Inc
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
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3 people are interested
Function/purpose of position: Volunteers will match incoming calls for assistance with the appropriate JFCS services/programs,or refer callers to an outside agency that may offer the assistance we cannot provide.
Summary of Duties & Responsibilities: Intake volunteers are the first point of contact that a person encounters when calling for assistance. The Intake volunteer's responsibility is to assess if any of the programs or services JFCS has in place can help the caller. If so, the caller will be referred to the proper person/department within JFCS. If the Intake volunteer determines the caller is better served outside of the agency, the caller will be referred elsewhere. Unite Us will be used whenever possible.
Training: Volunteers will be trained on the various programs and services JFCS has to offer as well as the outside services available if our agency cannot meet their needs.
Qualifications: This role must be able to work independently using compassion and acute listening skills. Abackground in referral placement is helpful. An understanding of the Unite Us platform is preferred but training will be available.
Policies & procedures: The organizational procedures must be strictly followed. There are no leadership roles or responsibilities outside the independent role of the volunteer. All volunteers report directly to the Development department.
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About JFCS of the Suncoast Inc
Location:
2688 Fruitville Rd, Sarasota, FL 34237, US
Mission Statement
Guided by the Jewish tradition of helping all people, JFCS empowers individuals and families toward self-sufficiency.
Description
JFCS of the Suncoast is a multi-function family agency serving residents of Sarasota, Manatee, Charlotte, DeSoto, Lee & Collier Counties. Our services are offered based on the mission of helping all people and empowering individuals and families toward self-sufficiency.
The main campus is located at 2688 Fruitville Road in Sarasota and services are provided at 20 community-based locations throughout the six county region. JFCS is the area’s premier non-profit organization providing counseling and case management services to veterans, families, youth, seniors, individuals impacted by a cancer diagnosis and Holocaust Survivors.
Known as a community collaborator, JFCS is progressive, transparent and responsive to community needs. Our funding includes both the private and public sector, business partners, individuals, foundations and community campaigns including the United Way and The Jewish Federation of Sarasota-Manatee. Volunteers are an integral part of JFCS, providing supportive services to clients thereby augmenting the professional counseling and case management provided by the staff.
JFCS’ Board of Directors is made up of community and business leaders with a heart of helping. JFCS is accredited by Council on Accreditation (COA) and received a perfect score in May 2017.
CAUSE AREAS
Children & Youth,
Crisis Support,
Homeless & Housing
WHEN
We'll work with your schedule.
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
December 5, 2024
SKILLS
- Administrative Support
- Customer Service
- Basic Computer Skills
- Crisis Counseling
- People Skills
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 21
- Orientation or Training
- Shifts will be determined to fit into various volunteer schedules.
- PC or laptop and phone. (Your number will be concealed)