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NHQ:DCS - Disaster Workforce Readiness - Engagement Study Data Analyst [Short Term Project]

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ORGANIZATION: American Red Cross - National Headquarters

This position supports the National Headquarters (NHQ) Disaster Cycle Services (DCS) department. This is a 100% virtual (volunteer-from-home) opportunity. This position will support the Disaster Workforce Readiness Unit (DWR) and work with a cross-functional team to deep dive into current engagement and retention barriers within DCS through data analysis and data visualization.

  • Work with Disaster Workforce Readiness Unit at National Headquarters and project stakeholders to analyze DCS engagement study data, including the DCS volunteer survey results and regional focus group session details.
  • Conduct quantitative and qualitative data analysis to identify themes and trends to help inform data-driven decisions.
  • Use both Excel and Microsoft PowerBI to conduct data analytics and data visualizations.
  • Analyze data from engagement study to identify possible improvements to DCS workforce-related processes and the DCS volunteer experience.
  • Contribute to creation of reports for national, divisional, and regional levels on survey and focus group session findings.
  • Contribute to the creation of comprehensive report for senior DCS leadership of all recommended changes for FY24+.


  • Reliable access to resources needed to volunteer 100% virtually.
  • Experience in quantitative and qualitative data analysis.
  • Experience in using PowerBI for data analytics and data visualization.
  • Experience in using Microsoft Excel for data analytics and data visualizations.
  • Experience in organizing and presenting data findings in an easy-to-understand way.
  • Enthusiasm about identifying program/process improvements and improving the volunteer experience.
  • Excellent organizational skills
  • Experience with or ability to learn remote collaboration tools and platforms.
  • Experience with or ability to learn how to work in small teams with shared responsibilities.
  • Willingness to comply with current public health and Red Cross policies.


  • Experience with Red Cross services
  • Experience with volunteer management
  • Experience with Volunteer Connection

Length Of Appointment:
Approximately three months (through June 2023).

52 More opportunities with American Red Cross - National Headquarters

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About American Red Cross - National Headquarters


431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Crisis Support
Disaster Relief
Community, Crisis Support, Disaster Relief


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Disaster Relief Care & Shelters
  • Data Entry
  • Disaster Response
  • Microsoft Office Suite
  • Analytics




  • Background Check
  • Orientation or Training
  • Approximately three months (through June 2023); 10-15 hours per week. Availability during business hours is required.

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