Responding To Disaster

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NHQ:ISD R&R Doctrine Education Volunteer

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ORGANIZATION: American Red Cross - National Headquarters

This position supports the National Headquarters (NHQ) International Services Department (ISD) Response and Recovery (R&R) team. Reporting to the Operations Manager, Response and Recovery, this position supports the continuous improvement and socialization efforts related to the R&R team’s Concept of Operations (ConOps). This position will work closely with the Operations Team to disseminate, communicate and monitor the adoption of ConOps changes throughout the R&R team. This is a 100% virtual (volunteer-from-home) opportunity.

  • Develop material to communicate ConOps changes to International Services
  • Identify and design learning materials to support adoption of ConOps changes
  • Coordinate socialization and learning sessions with relevant audiences
  • Organize ConOps material in SharePoint with user needs in mind
  • Gather and log ConOps change requirements from R&R stakeholders
  • Support briefings to leadership explaining ConOps changes


  • Reliable access to resources needed to volunteer 100% virtually
  • Familiar with communicating policy or tool changes to teams using a variety of methods
  • Experience developing formal and informal learning materials
  • Comfortable monitoring, maintaining and developing work plans with minimal input
  • Enthusiastic about Red Cross mission and programs and commitment to the American Red Cross principles.
  • Strong leadership and facilitation abilities, excellent verbal and written communication skills, and effective interpersonal skills.
  • Cultural sensitivity; promotes a culture of diversity and inclusion.
  • Interest and/or understanding of Red Cross and/or international disaster response & recovery operations.
  • Has good organizational skills and ability to publish and present work through tools in the MS Office suite, especially SharePoint
  • Can format and maintain digital records, documents, and tools in a manner that is accessible to the entire team
  • Has skills or interest in digital user experience (UX)
  • Has experience or interest in supporting change management through effective communication products and strategies
  • Ability to work well both independently and in teams.
  • Resume required.
  • Willingness to comply with current public health and Red Cross policies.

Length Of Appointment:
1 year, renewable

55 More opportunities with American Red Cross - National Headquarters

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About American Red Cross - National Headquarters


431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Crisis Support
Disaster Relief
Community, Crisis Support, Disaster Relief


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Group Facilitation
  • Professional Development
  • Web Design / UX
  • Microsoft Office Suite
  • Verbal / Written Communication




  • Background Check
  • Orientation or Training
  • 2-8 hours per week, 2 hours during 9-5EST

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