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Low Vision Clinic Dispensary Optical Assistant

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ORGANIZATION: Lighthouse Guild

The Low Vision Center provides specialized eye exams by low vision doctors to evaluate a person’s remaining vision and overall visual function to help maximize existing vision - often with the use of prescribed optical devices. This opportunity is needed to help the staff in the dispensary with the administrative and customer service responsibilities of the department.

Position:Low Vision Dispensary Optical Assistant

Location: 250 West 64 th Street, 6 th Floor New York, NY 10023

Job Summary: We are looking for candidates to support the staff of the Low Vision Optical Dispensary providing additional administrative and customer service support as needed. We seek bright, enthusiastic person(s) with strong desires to help our clients receive the best services.

Principle Duties and Responsibilities:

  • Welcome patients to the dispensary and serve as a patient escort.
  • Answering and making phones and directing patient/customer inquiries.
  • Organizing and stock dispensary inventory.
  • Use Microsoft Excel and Microsoft Word to process patient information.
  • Providing additional administrative and customer service support as needed.
  • Translation support if bilingual.
  • Assisting patients with glasses and contact lenses.
  • Logging and posting inventory supply list.
  • Placing orders for glasses or contact lenses.
  • Assisting opticians


  • Strong verbal and written communication skills.
  • Clear strong phone voice.
  • Able to execute tasks and a willingness to learn.
  • Knowledge of the Microsoft suite of products.
  • Good customer service skills.
  • College or graduate school enrollment for internship
  • Retired volunteers with office skills.
  • Flexible schedule.
  • Excellent communication skills.
  • Computer literate.

Details of the Opportunity: Candidates will receive training on the protocol for proper dispensary operations. This volunteer opportunity will begin as soon as possible and require 15 - 20 hours a week. A minimum 5 hours per day. Preferred days and time of service: Monday, Tuesday, Wednesday, and Friday from 10:00am to 4:00pm.

Attire: Business/ Business Casual (no jeans or sneakers)

Please submit a resume to Please include the hours you are available to work in your cover letter. Any questions should be directed to The Volunteer Resources Department at (646) 874-8688. This is an in-person internship.All volunteers must be vaccinated. Masks are required while on site at our headquarters.

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About Lighthouse Guild


250 West 64th Street, New York, NY 10023, US

Mission Statement

Lighthouse Guild is the leading not-for-profit healthcare organization dedicated to addressing and preventing vision loss through coordinated vision and health services. With Lighthouse Guild, people who are at risk for, or affected by vision loss have access to all the resources necessary to lead full, independent and productive lives. We provide services, research and education, and advocate to help people with low vision and blindness.


Lighthouse Guild was officially formed in December 2013 when Jewish Guild Healthcare and Lighthouse International merged, to become the leading not-for-profit vision + healthcare organization. Drawing on more than 200 years of combined service, with histories dating back to 1914 and 1905, respectively, Lighthouse Guild’s experience is unmatched.


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People with Disabilities


We'll work with your schedule.


250 West 64th StreetNew York, NY 10023



  • Administrative Support
  • Customer Service





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