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14 people are interested
Help pets and families in need by returning calls and emails from home!
ORGANIZATION: Karma Rescue
Please visit the new page to apply.
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14 people are interested
Karma Rescue's KARMA Care program works to help families and their pets stay together through providing support and referrals for vet care and training help.
The Volunteer KARMA Care Assistant will help the Program Coordinator return enquiries received from clients seeking help with training or vet care. The Volunteer KARMA Care Assistant will be helping us return calls and emails within a 72 hour window, either directing the client to complete the necessary information for Karma Rescue and/ or directing the client to other resources. This role will help us reach more clients at a faster pace and ensure their pets get the services they require, keeping them safe and healthy with their families.
Primary Responsibilities:
- Responding to emails with resources
- Responding to voicemails to get the clients resources
- Documenting communications in a spreadsheet
- Organizing the email box and filing enquiries in the appropriate folders
- Forwarding emails and VMs to appropriate team members
Secondary Responsibilities:
- Complete initial and ongoing training concerning KARMA Care
- Log hours spent assisting with KARMA Care in our volunteering software Better Impact
- Report any concerns to the Program Coordinator
Skills/Qualifications Needed:
- Patience
- Good verbal communication skills
- Enjoys working with others
- Willing and able to follow directions
- Experience in using Microsoft Internet Explorer and Microsoft Outlook in browser
- Experience in using Google sheets and docs
- Can meet targeted deadlines for responding to clients
- Ability to handle listening to emotional stories about people and pets circumstances
- Spanish speaking is helpful but not mandatory.
Desired Experience:
- Previous experience communicating with people experiencing adversity or trauma or difficult circumstances
- A passion for helping pets and people in need of care or training
Time Commitment: This role is shared between two volunteers and will require 2 or more hours per week with a minimum of a six-month commitment.
More opportunities with Karma Rescue
1 ReviewNo additional volunteer opportunities at this time.
About Karma Rescue
Location:
2632 Wilshire Blvd #155, Santa Monica, CA 90403, US
Mission Statement
Our mission is to end economic euthanasia and elevate the human-nonhuman animal bond by building healthy, humane communities.
Description
Karma promises to do everything in our power to keep families and pets together. Since 2003, we have been preventing shelter overcrowding by providing lifesaving medical aid to low-income families and free spay/neuter services to underserved communities throughout Los Angeles.
No family should have to give up their loved pet because of financial reasons. What if we could reduce economic euthanasia of pets by keeping them healthy and with their families where they belong?
That’s what Karma does.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
July 28, 2023
SKILLS
- Administrative Support
- Customer Service
- English
- People Skills
- Relationship Building
- Verbal / Written Communication
GOOD FOR
N/A
REQUIREMENTS
- Must be at least 18
- Orientation or Training
- 2 or more hours per week with a minimum of a six-month commitment.