Recovery Caseworkers Needed-Westchester County!

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Responsibilities:

• Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
• May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
• Conduct Follow-up and Recovery Planning Services
• Provide Internal Referrals and External Referrals.
• Assist with problem-solving and advocacy upon request
• Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
• Services may be provided in person or virtually.
• Work with community recovery partners to plan for community recovery needs and long-term recovery activities.

• Casework onboarding must be done from the Hawthorne Office with virtual training that can be completed from home. Once onboarded volunteers may complete their shift from home and/or in the Hawthorne Office.
• Unlike NYC, caseworkers support those affected by disasters through referrals to community organizations rather than city agencies.
• Shifts vary based on number of cases available.
• Average shifts are approx. 4 hours.
• Caseworkers will need to complete cases which may take several days to complete

• Preferred qualifications:

  • Able to treat clients with care, comfort and concern.
  • Demonstrated commitment to the mission of the American Red Cross.
  • Demonstrated ability to work well in stressful situations and in a team-oriented setting.
  • Demonstrated interest in learning about community resource organizations.
  • Treats people equitably and works effectively with diverse populations
  • Comfortable with technology
• Length of Appointment

  Minimum of 6 months to 1 year, renewable. Once trained can remain active as long as training is updated as required by chapter