Hospice Volunteer

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Overview The volunteer plays a vital role in enhancing the quality of care delivered to the patient and family through patient/family care activities or administrative activities that support the hospice agencys goal of quality patient/family care. Heart N Home Hospice & Palliative Care, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. Responsibilities

• Provides assistance to the hospice program and/or patient/family in accordance with designated activities.
• Provides input into the Plan of care and Interdisciplinary Group meetings as applicable.
• Accurately documents services provided as trained and instructed by the hospice agency.
• Maintains strict patient confidentiality
• Communicates any changes in the patients status or observations to assigned supervisor and/or Administrator.
• Attends at least four (4) in-services per year.
• Participates in community outreach projects for the agency.
  Bereavement Volunteer: knowledge of the death and dying process; interacts with family in a caring and compassionate manner; assists with arrangements after death; assists with agency memorial services or activities; assists with community education on end-of-life issues.
• Patient Care Volunteer: records accurate, legible, timely, and objective documentation of each patient/family encounter; schedules regular visits with patient/family as designated in the Plan of Care; provides respite care for family; attends IDG for updating of Plan of Care as appropriate; communicates any changes or observations to assigned supervisor and Administrator.
• Administrative Volunteer: completes all assignments in a timely manner; paperwork is neat, thorough, and legible.

• Volunteers who provide patient care and support services according to their experience, training and education must be in compliance with agency policies and under the supervision of an agency employee.

• Experience in working with people and willing to serve others.

• Mature, non-judgmental, caring, people-oriented individual who is supportive of the hospice concept of care.

• Completes Volunteer Training Program.

Equal Opportunity Employer - vets, disability.