• 2 people are interested

Become a Digital Literacy Coach at BakerRipley Ripley House!

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  • 2 people are interested

Neighbors come to BakerRipley to learn skills so they can continue their education and get better jobs. Students in the Adult Education program want to acquire English and digital literacy skills to reach their academic, professional, and personal goals. The coach provides extra practice, encouragement, and assistance for students during class. This vital role helps students persist and make progress toward their life goals.

What will this achieve?
The Digital Literacy Coach helps a student to:
1. Explore and apply new technology skills in a positive and safe environment.
2. Improve digital literacy competence and confidence.
3. Persist with their learning, and overcome barriers so they can achieve their personal goals.

What do I need to do in this role?
The Digital Literacy Coach’s main responsibilities are to:
1. Support the Digital Literacy Instructor in creating a welcoming learning environment.
2. Help students complete practice activities so they can apply what they learn in class.
3. Acknowledge and celebrate students’ efforts and accomplishments so they are encouraged to persist.
4. Communicate frequently with the Digital Literacy Instructor and Coordinator to identify barriers to learning.

What do I need to be successful in this volunteer role?
To enjoy your volunteer experience and to be successful, you need to:
● Demonstrate cultural sensitivity, foster mutual respect, and interact professionally and warmly with neighbors who come from diverse backgrounds.
● Show patience with students who have low literacy and computer skills.
● Use active listening skills and Plain Language.
● Have proficiency in workplace computer skills, particularly MS Office and Google Suite, and be comfortable with Zoom, What’sApp, or Remind.
Please note: Bilingual (English/Spanish) skills are strongly preferred.

The Digital Literacy Coach Volunteer must complete these online trainings:
● Principles of Adult Learning (3 hours)
● Plain Language (1 hour)
● Online tools like Zoom, Google Classroom, and Remind (30 - 60 minutes, as needed)
● Northstar Learning Platform (1 hour)

What’s the time commitment?
You can volunteer for one to four class sessions a week. Each session is 3 hours, from 5:30PM - 8:30PM. We ask you to commit to the full class time for the day(s) you choose to volunteer.

Where and when will I volunteer?
There are two in-person classes to choose from, below.

Location: Ripley House - 4410 Navigation Blvd, Houston, TX 77011
Dates: February 27 - May 11, 2023
Days: Mondays & Wednesdays or Tuesdays & Thursdays
Times: 5:30PM - 8:30PM

What will I gain?
This opportunity offers:
● A valuable learning experience and networking opportunity.
● Satisfaction knowing you directly improved the literacy situation for a highly motivated neighbor and promoted BakerRipley’s mission to bring resources, education, and connection to them.
● A chance to collaborate with a passionate team of educators who will support you during your volunteer service.

Students are enrolling soon. Please sign up to help them today!

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About BakerRipley


4450 HARRISBURG BLVD, Suite 200, HOUSTON, TX 77011, US

Mission Statement

BakerRipley, formerly known as Neighborhood Centers Inc. brings resources, education and connection to more than half a million people throughout Texas each year. For more than a century, we have offered innovative solutions to help low-income families in emerging neighborhoods get a foothold in the region’s economy. We work with residents in more than 70 service locations to help them discover the strengths and skills necessary to become productive, prosperous and self-sufficient. BakerRipley is a United Way agency.


BakerRipley has a rich history in building communities that work since its early days when it was part of the Settlement House movement in the early 1900′s. When Alice Graham Baker founded the agency in 1907, the main intention behind it all was to help every resident of Houston have an opportunity for an education, for health, for work, and to become an informed participant in democracy.

100 years later, the purpose of BakerRipley hasn’t changed one bit.

What makes Houston so great are our vibrant and dynamic neighborhoods - the true engines of any metro. We believe that neighborhoods are the bridges between individuals and the regional economy. When we strengthen underserved neighborhoods, we can see how the quality of life is raised for everyone not just in that community, but the entire region.

We exist to keep our region a place of opportunity for everyone who is working for a better life.

BakerRipley is the largest charitable organization in Texas and hosts a network of over 70 services sites that helps more than half a million people each year. We fulfill our mission to bring resources, education, and connection by working with our neighbors side by side.

When we strengthen underserved neighborhoods, we can see how the quality of life is raised for everyone not just in that community, but the entire region.

BakerRipley is leading the way for building healthy neighborhoods across the country.


Computers & Technology
Education & Literacy
Community, Computers & Technology, Education & Literacy


We'll work with your schedule.


4414 Navigation BoulevardHouston, TX 77011



  • Tutoring
  • Literacy / Reading
  • Teaching / Instruction
  • English as a Secondary Language (ESL)
  • Adult Education
  • Basic Computer Skills


  • People 55+


  • Must be at least 18
  • 3-12 hours a week for 10 weeks

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