Phone-A-Friend Volunteer

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Recruiting Organization: Catholic Charities Hawaii

Phone-A-Friend volunteers provide telephone social support and wellness checks for homebound, low-income seniors. Volunteers are assigned to one or more homebound seniors and make calls on a regularly scheduled basis.

Volunteers are responsible for:

  • contacting their assigned senior(s) on the mutually- agreed upon schedule to make sure that the senior(s) are able to answer the phone; and/or
  • providing telephonic social support to reduce loneliness.

The program helps seniors maintain their independence and ability to live at home and reduces social isolation and loneliness.


  • Some experience relating with older persons on a formal or informal basis.
  • Able to communicate clearly over the phone.
  • Appreciates and enjoys working with seniors who are homebound, often lonely, and may have multiple communication challenges (e.g., hard of hearing, limited English, etc.).
  • Is responsible and reliable to ensure that calls are made as scheduled in order to ensure safety of senior(s).
  • Able to maintain relationship and ethical boundaries as prescribed by program.
  • Able to maintain confidentiality of the clients’ situation.
  • Able to communicate positively with seniors, consistently projecting an open, warm and caring posture. Is friendly, patient, a great listener, and has a good sense of humor.
  • Demonstrates sensitivity and flexibility, and a non-judgmental attitude.
  • Able to work with minimal supervision and exercise sound judgment and discretion when working with others.
  • Bilingual ability helpful but not required.


  • Services are available 7 days a week. The schedule is based on the senior's preference and the volunteer's availability. Volunteers are matched with seniors based on language, their availability, and commonalities.
  • Although calls usually last 15 to 60 minutes, volunteers are asked to block a 2-hour window of time to allow for wellness and safety checks, when needed.
  • Time Commitment: Minimum Time Commitment is one (1) year.

Stipend ProvidedFalse

Training Provided

Housing AvailableFalse

Language/Cultral Support AvailableFalse

Wheelchair AccessibleFalse

Fee RequiredFalse

Fee Amount: None

This opportunity is recurring

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389 5th Ave, 9th Floor, New York, NY 11109, US

Mission Statement

To bridge the gap between intention and action in order to bring about social impact.


Idealist is a leading online global resource for finding jobs in the nonprofit sector, as well as volunteer opportunities and graduate school programs for social impact.


Children & Youth
Homeless & Housing
Immigrants & Refugees
Children & Youth, Homeless & Housing, Immigrants & Refugees


We'll work with your schedule.


1822 Ke’eaumoku StreetCommunity & Senior Services DivisionHonolulu, HI 96822







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