OPEX: Volunteer onboarding and IT tools adoption

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ORGANIZATION: JerseySTEM

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JerseySTEM Logo

JerseySTEM uses Google Workplace, Slack and Jira.
This is a level 1 Helpdesk role in charge of providing support to the volunteers who join JerseySTEM

Essential duties:
- Provide 1:1 45mn onboarding session to new volunteers showing them how to use the tools
- Answer any questions received by responding to tickets
- Organize follow up if volunteers are not adopting/using

Essential Qualifications:
- Knowledge or willing ness to learn basic Gsuite, Slack, Jira
- Ability to maintain an office hours schedule a plus

122 More opportunities with JerseySTEM

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About JerseySTEM

Location:

Virtual Locations, Florham Park, NJ 07901, US

Mission Statement

JerseySTEM is a grassroots 501(c) nonprofit organization dedicated to bringing Science, Technology, Engineering, and Math ("STEM") education to girls grade 5-8 from underserved communities in New Jersey. We partner with socially responsible companies and their employees, youth organizations in underserved communities, and civic-minded college students and universities. Together we develop and deliver innovative, hands-on, and online afterschool projects and inquiry-based learning opportunities that develop teamwork, 21st-century problem-solving skills, and self-esteem.

Description

Incorporated in 2013, JerseySTEM started bringing afterschool enrichment programs to middle school girls in 2015.
We have since provided 1,000 students with exposure to afterschool enrichment programs delivering more than 20,000 hours of instruction. Students learn to code, build robots, solve problems and through that process gain self-esteem and confidence that they can be the leaders of tomorrow.

CAUSE AREAS

Education & Literacy
Race & Ethnicity
Women
Education & Literacy, Race & Ethnicity, Women

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Computer Science

GOOD FOR

  • People 55+

REQUIREMENTS

  • 3-5 hours/week

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