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9 people are interested
Do you love interacting with the public? Volunteer for our Group Services position!
ORGANIZATION: Carnegie Science Center
Please visit the new page to apply.
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9 people are interested
Position Title: Group Services Assistant
Goal or Purpose of the Position:
- Carnegie Science Center delights, educates, and inspires through interactive experiences in science and technology.
- Volunteers will assist Service & Engagement Dept. staff in welcoming and orienting groups to Carnegie Science Center.
Responsibilities:
- Greet buses as they arrive; provide drivers with maps/directions for parking
- Greet group visitors with a warm and welcoming attitude.
- Direct groups from buses to orientation area in the Group Services area.
- Pass out group stickers to group members.
- Direct groups to store lunches in the group lunch storage area
- Monitor group lunches and ensure groups end their lunch period on time
Parameters:
- Volunteers will not be responsible for administrating first aid
- Volunteers will not supervise youth or visitors
- Volunteers will not sell handle group services payment or money
Time Commitment:
- Minimum one 4-hour shift per week for at least 6 months + mandatory orientation
- Shifts will begin between 9-10am and run until 1-2pm for a 4-hour length.
- Shifts are available every day, Monday-Friday, April-August. Shifts are available on an as-needed basis Monday-Friday, September-March, based on group bookings.
Qualifications:
- Volunteer will be moving around for most of the shift to greet/escort groups and navigate any lunch needs. Must be able to move around the Science Center and board a school bus to talk with bus drivers and chaperones.
- Outgoing; shows initiative by engaging with visitors; comfortable talking with people
- Communicate and interact with visitors appropriately
- Commitment to providing top-notch customer service
- Adaptable to evolving and changing situations
- Patient
- Reliable
Work Location:
- Carnegie Science Center
Volunteer Benefits:
- Free parking for scheduled volunteer shifts
- Museum discounts
Clearances
- Upon acceptance into the program, all volunteers are required to provide and pay for background checks and clearances. Act 33 and 34 Clearances are free for volunteers.
- Volunteers who have lived in Pennsylvania for at least 10 years must have their Child Abuse History Clearance (Act 33) and Criminal Record Check Clearance (Act 34).
- Volunteers who have lived in Pennsylvania for less than 10 years must have their Child Abuse History Clearance (Act 33) and Criminal Record Check Clearance (Act 34) plus an FBI Fingerprint Clearance (Act 114).
More opportunities with Carnegie Science Center
1 ReviewNo additional volunteer opportunities at this time.
About Carnegie Science Center
Location:
One Allegheny Ave, Pittsburgh, PA 15212, US
Mission Statement
About Carnegie Science Center
Recipient of the 2003 National Award for Museum Service, Carnegie Science Center inspires and entertains by connecting science and technology with everyday life. In addition to providing valuable scientific experiences, Carnegie Science Center engages in outreach programs that serve Pittsburgh's diverse community. The Science Center is located on Pittsburgh's North Shore along the banks of the Ohio River and is accessible to persons with disabilities.
MissionCarnegie Science Center is dedicated to inspiring learning and curiosity by connecting science and technology with everyday life. The Science Center provides experiences that are entertaining, interactive, first hand, accessible, relevant and understandable. The Science Center strives to identify and meet the needs of the community in its full diversity.
VisionCarnegie Science Center will
- Optimize a high-volume, highly-personalized approach to its impact on visitors, ensuring that each individual touched is encouraged to seize the greatness and potential within themselves, directly affecting career aspirations, personal development and achievement.
- Invent the next-generation science center, establishing CSC as a dynamic destination of choice for core and expanding audiences, resolving space constraints, and establishing the broadest possible mix of experiences across the science and technology spectrum.
- Differentiate itself by capitalizing on community partnerships and local/regional science and technology advancements, both inside and outside the confines of CSC's physical facility.
- Carnegie Science Center will respect and address the interests, concerns and needs of the people of the region and all staff.
- The internal environment will enable staff and volunteers to be creative, develop personally, and gain the satisfaction of personal accomplishments.
- All visitors will feel welcome, empowered and respected. The Center will be customer oriented in all its activities.
- An evaluative process will be integrated into all actions to ensure effectiveness in relation to people's (staff and audience) needs, interests and potential.
- Visitors will perceive good value, total quality and outstanding customer service.
Description
The Carnegie Science Center is a place where discoveries are made every day from the why of natural phenomena to the how of new technologies.
CAUSE AREAS
WHEN
WHERE
Carnegie Science CenterOne Allegheny AvePittsburgh, PA 15212
DATE POSTED
November 14, 2022
SKILLS
- Customer Service
- Group Facilitation
- Multi-Tasking
- Organization
- People Skills
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- Minimum one 4-hour shift per week for at least 6 months + mandatory orientation Shifts will begin between 9-10am and run until 1-2pm for a 4-hour length. Shifts are available every day, Mon-Fri, April-Aug. As-needed basis Mon-Fri, Sept-March.