Wildlife Solutions Counselor- be a voice for wildlife!

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Each year thousands of good samaritans call or visit our Wildlife Care Center (WCC) about an injured animal, a wildlife conflict or with a question about wildlife. Our team of volunteer Wildlife Solutions Counselors help admit injured animals into the hospital and educate the public about living with wildlife. They are essential in connecting to the community and leveraging these connections to build awareness, compassion, and capacity to live more harmoniously with wildlife.

Our Solutions Counselors serve on site in our Wildlife Care Center, and commit to a weekly 4 hour shift (same day, same time each week) for at least 6 months.

Responsibilities & Duties

• Monitor the WCC phone and dedicated email and respond to inquiries from the public
• Record call information in an online database
• Assist with new patient admission, including helping Good Samaritans as they arrive, collecting detailed patient histories, and creating patient records in an online database
• Greet visitors and guests, provide directions and information on the sanctuary & WCC
• Option to learn basic wildlife handling and species identification in order to assist with new patient containment and intake

• Requirements:

  • Wildlife Solutions Counselors need to be able to answer the phone politely, be patient with those who call, collect information from callers using a list of questions, and be comfortable entering information into an online database.
  • 6 month commitment to the same weekly shift (same day and time)
  • As much as possible, we need volunteers to attend their weekly shifts. We have procedures for volunteers who need to be absent from occasional shifts.
  • Background check for this position and all Wildlife Care Center positions.
  • Proof of COVID-19 vaccine and booster.
  • Current Tetanus vaccine