Front Desk/Receptionist Volunteer - Brown Family House

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ORGANIZATION: 2Life Communities


Program Summary: Brown Family House is in need of a Front Desk Ambassador to manage the front desk. Front Desk Ambassadors represent the first point of contact at Brown Family House. Front Desk Ambassador's provide general reception services and office support by greeting and assisting visitors, answering the phone, and assisting with residents’ requests.

Key responsibilities:

  • Greet and welcome residents, guests, and visitors
  • Provide administrative and clerical support to 2Life staff
  • General reception services by answering the telephone, answering questions, and handle all incoming packages
  • Enforce building rules and building security, as directed by staff

Impact Goal: To provide a welcoming environment for our residents, guests, and visitors.


  • Good communication skills, a good problem solver, and organized
  • Comfortable enforcing rules of the building and ensuring building security
  • General computer proficiency and phone skills
  • Bilingual in Spanish, Russian, Cantonese, or Mandarin preferred but not required
Time Commitment/Schedule: 4-6 hours per week during normal business hours (M-F, 9am-5pm). Volunteer must commit to at least 3 months and keep a regular schedule.

Benefits: Work directly with all members of the 2Life community. Get customer service experience, obtain experience working with older adults, become a part of a community doing important work, cultivate new intergenerational friendships.

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About 2Life Communities


30 Wallingford Road, Boston, MA 02135, US

Mission Statement

Inspired by Jewish values, 2Life Communities welcomes seniors from all backgrounds and enables aging in communities of engagement, connection and purpose by: Providing superior housing that is broadly affordable. Continually evolving support services to meet the needs of our diverse residents as they age. Building connections and community within our walls and in our surrounding neighborhoods. Promoting aging in community as a first choice.


2Life Communities, a nonprofit organization founded in 1965, operates on the belief that all seniors should have the opportunity to live a full life of connection and purpose in a dynamic, supportive environment - a model we call aging in community, which directly combats the growing public health crisis of social isolation and loneliness amongst older adults.

At 2Life Communities, residents can step out the doors of their own apartments and find friendship, community, physical and intellectual stimulation, and a helping hand day or night. Serving a diverse population of 1,500 older adults, 2Life creates communities with a laser sharp focus on affordability - a tremendous concern given that Massachusetts is the state with the 2nd largest gap in the U.S. between seniors’ median income and the cost of living.

Please visit our website to learn more about how to become a 2Life Volunteer and to explore our most up to date opportunities


Homeless & Housing
Community, Homeless & Housing, Seniors


We'll work with your schedule.


370 Harvard StreetBrookline, MA 02446



  • Elder care
  • Office Reception
  • Administrative Support
  • People Skills
  • Relationship Building
  • Verbal / Written Communication




  • Time Commitment/Schedule: 4-6 hours per week during normal business hours (M-F, 9am-5pm). Volunteer must commit to at least 3 months and keep a regular schedule.

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