Volunteer Mentoring Program Coordinator

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VOLUNTEER JOB DESCRIPTION

VOLUNTEER MENTORING PROGRAM COORDINATOR

HUMAN RESOURCE ACHIEVEMENT PROGRAM, Inc.

GENERAL STATEMENT OF RESPONSIBILITIES

Under minimal supervision, the Mentoring Program Coordinator oversees the development and implementation of the youth mentoring program, which matches adult volunteer mentors with youth and adults in a one-to-one relationship. The Mentoring Coordinator ensures program quality and performance related to recruiting, screening, matching, monitoring, and overseeing the relationship with the mentor and mentee, and communicates with the mentor, parent/guardian and mentee throughout the relationship. Reports to the Director of Community Engagement.

This announcement is open until filled.

VACANCIES: One (1) positions

DIVISIONS SUPPORTED: Community Engagement Division.

ABOUT HRAP, Inc.

Mission: To break the pipeline from school to incarceration, strengthen Social, Economic and Educational (SEE) skills and provide outreach and engagement opportunities in the disadvantaged communities of colors in the Washington, DC area. Currently we have adopted and working with the Parkchester Apartment Community in conjunction with Operation Pathways.

Vision: To elevate a whole community and generation of new leaders of color fulfilling their greatness.

HRAP, Inc is divided into 4 Divisions led by the Chief Executive Officer.

The Operations Division supports the growth, development and functions of the organization, ensuring that policies, information technology, budget and fundraising efforts sufficiently support the participants and staff. The division uses data-driven process improvement methodologies as a means to provide accurate guidance to division partners.

The Community Engagement and Mentorship Division manages and implements community relations initiatives in order to increase program awareness, affords community members the opportunity and education necessary to get involved, and garners support requirements for each community served. The division also connects experienced volunteers with youth and young adults to guide and advise them on how to become the best version of themselves.

The Client Engagement Division establishes community connections for educational, internship and permanent employment opportunities in order to assist community members with receiving General Educational Development (GED) and Scholastic Aptitude Test (SAT) preparation for collegiate entry, and ensure adequate job training skills and resume development options are available for those who wish to enter the workforce.

The Professional Development Division fosters lifestyle success using established community partnerships and internal accessory tools to provide participants with an equitable leverage. The division also teaches human resources laws and practices to adequately armor participants with the knowledge and strategic skills for sustainable career paths.

DUTIES AND RESPONSIBILITIES (In-person and/or virtual)

• • Develop and manage relationships with schools, corporations and community-based organizations to support mentor and mentee recruitment and program implementation
  • Build a strong working relationship with staff, volunteers and committee members
  • Maintain and update the respective program’s policy, procedure and program manual as needed
  • Attend conferences and trainings to increase knowledge of research and evidence-based practices in mentoring, youth development and volunteer management
  • Complete other duties and support other HRAP, Inc. departments and initiatives as needed
    • Enhancing and overseeing the implementation of an ongoing mentor recruitment plan including the development of annual recruitment and quarterly activity plans, development of program marketing materials, development of presentations to targeted organizations and when required ensuring a presence at key community events
    • Ensuring timely response and support to mentor, mentee and parent/guardian inquiries and concerns throughout the recruitment and onboarding process
    • Implementing program policies and procedures for the mentor and mentee screening ensuring the safety and confidentiality of program participants
    • Preparing materials for mentor, mentee and parent/guardian orientation, trainings and matching activities that align with the mentoring program manual and help to advance the program outcomes for mentees
    • Mentor & Mentee Recruitment & Onboarding

    Mentor and Mentee monitoring and support:

    To ensure the success of the relationship, achievement of program outcomes and retention of mentors and mentees the mentoring program coordinator will:

    • Assist with the participation of mentors and mentees in the mentoring program
    • Planning of mentor and mentee group events and activities that include capacity building opportunities for mentors
    • Plan and implement retention strategies and recognition activities for program participants
    • Implements a regular check-in schedule with mentors, mentees and parents/guardians
    • Coordinates the administration of HRAP’s program evaluation activities for the mentoring program and guides relationship closure

    Program and Organizational Development

    To advance the development, implementation and integration of the mentoring program within HRAP’s adopted communities.The mentoring program coordinator will:

  • • Maintain a mentor and mentee recruitment plan
    • Manage the onboarding process to include applications and screenings
    • Maintain program policies and procedures for the mentor and mentee and support adherence to those policies
    • Use marketing and training materials to garner participation
    • Track program advancement through quantitative, graphic, and measurable methods

EDUCATION AND EXPERIENCE

• Bachelor’s degree preferred with an emphasis in social work, psychology, volunteer management, and/or education
• Three to five years’ experience in mentoring, youth development and/or volunteer management
• Experience working within nonprofits, community organizations and/or schools preferred
• Extremely strong organizational, writing, verbal and interpersonal skills
• Creativity and flexibility are essential in assuming significant responsibility
• Have sound judgment and the ability to supervise mentors in the field
• Experience working in racially, ethnically and socioeconomically diverse urban communities preferred
• Ability to function independently and as part of a team
• Proficient in Microsoft Office Suites, Google docs, smart sheets & calendars and internet usage

PHYSICAL REQUIREMENTS

Light physical effort in sedentary to light work environment.

Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).

May involve extended periods of time at keyboard or work station.

PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating HRAP’s values. Employees are also expected to lead by example and demonstrate the highest level of ethics.

REQUIRED KNOWLEDGE

Public Relations and Communications - General knowledge of the principles, techniques and methods of public relations, marketing and communications. Knowledge of the processes and equipment used in the design and preparation of multimedia graphics, brochures and other visual aids. Knowledge of advertising and publicity techniques. General knowledge of the proper methods and techniques of researching, preparing and disseminating public information.

Community Engagement - Extensive knowledge of principles, and best practices related to effective community engagement that lead to the strengthening and empowerment of neighborhoods in order to become significant partners in addressing neighborhood/community issues.

Community Resources - Thorough knowledge of community resources related to SEE (social, economic, educational), developmental and cultural betterment, and employment services for individuals.

Human Services - Thorough knowledge of available resources to include educational, developmental, social, health and legal services for youth and their families. Knowledge of programs and policies including federal, state, and local regulations related to human services. Knowledge of programs, social economic trends and behaviors that impact the delivery of human services.

REQUIRED SKILLS

Media and Graphics - Implements text, graphic, document layout and other design elements to create visually appealing, clear and concise publications. Produces electronic presentations and other materials.

Computer Skills - Executes word processing, spreadsheet creation and the use of related software with reasonable speed and accuracy. Skill in working with text, graphics, document layout and other design elements to create visually appealing and clear and concise publications. Skill in producing electronic presentations and other materials.

Interpersonal Relationships - Develops and maintains cooperative and courteous relationships with volunteers and the public. Effectively respond to routine inquiries and disputes.

REQUIRED ABILITIES

Time Management - Plans and organizes daily work routine. Establish priorities for the completion of work in accordance with sound time-management methodology to meet strict deadlines.

Critical Thinking - Uses logic and reasoning to understand, analyze, and evaluate complex situations and research information to identity the strengths and weaknesses of alternative solutions, conclusions or approaches.

Communication - Effectively communicates ideas and proposals to diverse audiences to include preparing and conducting training, preparation of reports, and policies. Effectively listens and understands information and ideas presented verbally and in writing.

REQUIRED HOURS PER WEEK

3 contact hours per week

*virtual work accepted

EEO STATEMENT

HRAP, Inc. is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.