Blood Driver Program Lead (Pomona)

Save to Favorites

This position supports the Regional Biomedical Services department.

This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. Supervise and support the volunteer team who delivers blood to or from hospitals, labs, and both mobile and fixed site blood drives.

Key Responsibilities

• Supervise Volunteer Leads, Transportation Specialists, Volunteer Trainers, and Volunteer Dispatcher/Admin in the Transportation Program
• Onboard, direct and assist volunteers to perform transportation work throughout the region
• Ensure volunteer drivers are scheduled and data is captured in Driver Manifests, logs and Volunteer Connection
• Communicate and share feedback between Red Cross personnel and hospital customers
• Train, direct, and assist volunteers to perform transportation work throughout the region
• May distribute blood to area hospitals as routine or "stat" deliveries; transport blood and blood products from blood collection sites to the laboratory for processing; pick up and return boxes as needed; complete required paperwork and obtain signatures. Drive in a safe and responsible manner and provide strong customer service at all times.
• Manage process for approved new volunteers (i.e., initial call to volunteer, setting up time for on-the-job training, fuel pin, badge, etc.). Provide volunteer with introduction to department, team, supervisor, giving tour, etc.
• Support day-to-day work of volunteer (i.e. schedule shifts, handing out keys, answering calls from volunteers, discussing schedule for day with volunteer, etc.)