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Compassionate Callers Needed for Hospice Program!

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ORGANIZATION: Traditions Health of Biloxi

The Tuck-In Caller Volunteer (TICV) fills a crucial need in helping to identify patient and family needs prior to going into the weekend period. Placing phone calls to patient homes to ensure that supplies (e.g., adult diapers, wipes, hand sanitizer, etc.) are sufficient to get the patient and family through the weekend, allows the staff to be available for more pressing needs that may arise during the weekend. Thursday afternoon calls help avoid placing undue stress on the family and care team members because it allows time for planning and for a patient’s needs to be met by staff during Friday’s schedule, if possible. Working in a healthcare setting, there is strict adherence to confidentialities/HIPAA. Ongoing training is provided.

Expect a rigorous background (fingerprints required) application process, and training required for healthcare settings. But ask yourself, "Would I want anything less for my family member, with a volunteer in my home with vulnerable loved ones?"

Reports to: Volunteer Coordinator

Essential Functions:

  • Via telephone calls, provide compassionate inquiries regarding patient/family needs.
  • Ability to present a professional and upbeat phone demeanor, allowing for smiling personality to show through, and the ability to convey care and concern about needs of patient and family.
  • Ability to communicate in a conversation meant to determine needs of patient and family; to hear what they may Not be saying. "We don’t need anything," may not be a factual statement."
  • Be an effective and empathic listener.
  • Promote positive, supportive, respectful communication to patient/family and staff members.
  • Be comfortable working in an environment which promotes respect for patient, privacy, and property.
  • Must be comfortable serving diverse groups and cultures.

Expect a rigorous background (fingerprints required) application process, physical and drug test, and training required for healthcare settings. But ask yourself, "Would I want anything less for my family member, with a volunteer in my home or with vulnerable loved ones?"

Did you know that volunteers are required for hospice programs by the centers for Medicare and Medicaid, and that they play a crucial role as part of a hospice care team? Are you ready to become part of our team?
Contact us for more information about how you can make a difference to the patients and families we serve. Traditions Health Hospice is waiting to hear from you!

Jenny Johnstone-Smith,

Volunteer Coordinator

1 Shift

  • 01:00 PM to 07:00 PM
    Volunteers take a 1 to 2 hr. shift during this time period on Thurs. to allow needs to be met by staff on Fri., helping to avoid a weekend crisis.

6 More opportunities with Traditions Health of Biloxi

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About Traditions Health of Biloxi


22B Doctor's Drive, Ocean Springs, MS 39564, US

Mission Statement

The mission of Traditions Health is to promote health and independence in the patients we serve, to attract and retain exceptional healthcare professionals and to conduct our business with compassion and integrity.


Awarded Home Health Accreditation from The Joint Commission, Traditions Health provides Home Health and Hospice Services.

Our goal is to help patients have the best quality of life possible surrounded by the people they love. Our healthcare professionals are there when patients need us, providing the care they need in the place they want to be - home.


Crisis Support
Health & Medicine
Crisis Support, Health & Medicine, Seniors


We'll work with your schedule.
This opportunity has 1 shift


3704 Bienville BlvdSuite A-3Ocean SpringsOcean Springs, MS 39564



  • Healthcare
  • Hospice Care
  • Critical Thinking
  • People Skills
  • Problem Solving
  • Relationship Building




  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Flexible Schedule and locations. We are in ten counties, but are focusing on Harrison, Jackson and Hancock counties, with a time commitment of 2 to 4 hours per week. Three-hour Orientation required. Training provided and ongoing.
  • Expect a rigorous background application process.

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