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Shelter Advocate Volunteer

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Apply Now for a May start date at

Black, Indigenous, and people of color, multilingual speakers, people of all gender identities, people with disabilities, and veterans are all encouraged to apply.

Role Summary Collaborate with staff to support victim/survivor needs while in shelter. The Shelter Advocate Volunteer will serve residents with a trauma-informed, strengths-based and client-centered approach while assisting residents to work toward self-sufficiency. Impact & Benefits
  • Practice supportive responses and conflict resolution techniques
  • Foster a safe and empowering community and practice advocacy to support individuals and families who have experienced trauma
  • Gain experience in a residential shelter setting, building relationships with the team and with clients
Position Responsibilities:
  • Create safe and supportive relationships with clients
  • Provide advocacy and 1:1 support to clients in shelter, connecting them to internal and external resources that foster safety, hope, healing, and housing
  • Provide advocacy and support using a strength based, non-judgmental and client centered approach
  • Complete client intakes and assessments
  • Promote safety and security in the shelter environment through administration of crisis support services, security maintenance, shelter floor "rounds," and client de-escalation
  • Complete shelter operational support tasks (i.e. client intake/exit duties, meal-time support, client-assistance services (ordering cabs, giving out hygiene items, etc.), room checks, cleaning, organization of supplies)
  • Provides assistance and support to the children and youth in the program
  • Provide childcare as needed
  • Complete necessary paperwork, data entry, case notes, and administrative work related to client services
Position Qualifications:
  • Knowledge of domestic violence related issues and systems
  • Experience working with victim/survivors of trauma
  • Ability to welcome and engage a diverse group of clients and team members with a demonstrated commitment to diversity, equity, and inclusion
  • Ability to set and uphold professional boundaries
  • Understand and work from Tubman’s set of values and philosophical approaches, including harm-reduction/housing first, trauma-informed care, violence as a learned behavior, and client-centered and led work
Time Commitment & Availability
  • Commit to 6-10 hours per week for a minimum of four months
  • Daytime weekday availability required
Supervision & Training
  • Attend Tubman’s five part Volunteer/Intern Orientation and Training series
  • Supervision provided by Shelter Advocate staff

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About Tubman


3111 1st Ave S, Minneapolis, MN 55408, US

Mission Statement

To advance opportunities for change so that every person can experience safety, hope, and healing.


Each year Tubman helps nearly 25,000 people of all ages, genders, and cultural backgrounds who are facing relationship violence, sexual assault, exploitation, homelessness, addiction, mental health challenges, or other forms of trauma. We provide safe shelter, legal services, mental and chemical health counseling, youth programs and community education.


Advocacy & Human Rights
Crisis Support
Homeless & Housing
Advocacy & Human Rights, Crisis Support, Homeless & Housing


We'll work with your schedule.


1725 Monastery WayMaplewood, MN 55109



  • Advocacy
  • Conflict Resolution
  • Critical Thinking
  • People Skills
  • Verbal / Written Communication




  • Background Check
  • Orientation or Training

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