• A group opportunity. Invite your friends.
  • 173 people are interested

Virtual Volunteer- ACS

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ORGANIZATION: Harris Health System

  • A group opportunity. Invite your friends.
  • 173 people are interested

ACS Virtual Volunteer


LOCATION: Virtual/ Hybrid

SUPERVISOR: Volunteer Champion at Specified Clinic

HOURS: Flexible, 2- 3 hour shifts; Monday - Friday / 8am - 5pm


Volunteers will support clinics and staff by helping reduce the No-Show Rate for clinics by contacting patients via telephone for appointment reminders, enrollment in MyHealth, reminders for appointments, follow up surveys, etc. Service could be completed virtually or in-person based on the needs and abilities of the clinic.


  • Communicate by telephone with patients of Harris Health System to remind of important clinic appointments and/or follow up calls.
  • May also include assistance with enrollment into our electronic medical records system.
  • May also include providing reminders such bringing a sample to an appointment or taking medication prior to appointment.
  • Document information provided by patients, and keep records of phone call attempts.
  • Ask required questions and follow guidelines regarding patient-friendly language.
  • Use language interpretation call center as needed to communicate in a patient’s preferred language.
  • Attend trainings to include but not limited to orientation, using remote access tools, and department-specific requirements
  • Engage in service activities as identified by the needs of the organization
  • Assist with other projects as requested


  • 18 years of age or older
  • Owns or has full access to a telephone, computer, and internet in good working order.
  • Excellent computer and telephone skills
  • Must have ability to communicate effectively and clearly over the telephone
  • Must be able to follow up by phone or email with staff and leadership to effectively communicate any patient concerns or issues
  • Bilingual a plus
  • Good organizational skills, enjoys assisting with patients/visitors questions.
  • Ability to work independently


Volunteer Services will provide:

  • Online Volunteer Orientation and Virtual Program Volunteer Training

Assigned Supervisor

  • Department-specific training prior to or on start date (phone scripts, computer/program training, etc.)
  • On the job training
  • Prepared and assigned tasks

5 More opportunities with Harris Health System

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About Harris Health System


4800 Fournace Place, Bellaire, TX 77401, US

Mission Statement

Harris Health is a community-focused academic healthcare system dedicated to improving the health of those most in need in Harris County through quality care delivery, coordination of care, and education.


Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes community health centers, same day clinics, three multi-specialty clinic locations, a dental center and dialysis center, mobile health units and two full-service hospitals.
We are in need of volunteers throughout the system which can provide flexibility, convenient locations, opportunities for clinical observation and support, in-person and virtual opportunities, etc. If you are interested in getting involved, please visit www.harrishealth.org, click on the Donate tab at the top of the screen, select Volunteer and follow the prompts to complete your application.


Health & Medicine
Health & Medicine


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Customer Service
  • Data Entry
  • Basic Computer Skills
  • Microsoft Office Suite


  • People 55+
  • Group


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Volunteers are asked to work 3 hours a week for a minimum of 12 weeks.

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