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Do you enjoy blogging and updating Social Media accounts? Join the Red Cross today!

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ORGANIZATION: American Red Cross

  • 2 people are interested

This position supports the Regional Communications and Public Affairs department. This is a 100% virtual (volunteer-from-home) opportunity. Red Cross Digital Volunteers use their social media skill set to help maintain and amplify the Red Cross message, as well as help community members, on social media platforms like Facebook, Twitter, Instagram, and LinkedIn. Digital Volunteers may be trained to help with tasks like social care, social monitoring and content creation, and they may be asked to post from personal or regional social media accounts.

*This position is 100% virtual, this position is based out of Western New York*

Key Responsibilities

  • Monitoring for and engaging with any social media posts mentioning the region or the Red Cross
  • Searching for and thanking financial and blood donors
  • Replying to people who have Red Cross-related questions or who are looking for health and safety courses
  • Creating social media content for regional accounts
  • Alerting leadership to any negative posts
  • Live-posting from Red Cross activities/events
  • After advanced training, posting to regional social media accounts

Additional opportunities during a disaster response might include:

  • Advancing messages regarding impending weather on social media channels
  • Providing emotional support to followers during disasters
  • Sharing information and correcting misinformation about Red Cross response
  • Connecting people seeking help with proper community resources
  • Identifying trends and reporting back to the social engagement team
  • Creating disaster-related content for the regional social media accounts


Required qualifications:

  • Reliable access to resources needed to volunteer 100% virtually
  • Must be active on personal social media accounts
  • Must be willing to make social media accounts public and share with Red Cross teams
  • Regularly check email and have regular internet access
  • Intermediate to advanced proficiency in using social media sites

Preferred qualification:

  • Knowledge of social media monitoring applications and tools such as Tweetdeck, Hootsuite and online forums.



  • New Employee and Volunteer Orientation (NEVO)
  • Public Affairs Essentials (Online)
  • Fundamentals of Disaster Public Affairs, National Response (Online)
  • Social Media Basics


  • One-Take Video
  • Red Cross Photography
  • Psychological First Aid

Development Opportunities

  • Develop proficiency in Red Cross messaging across humanitarian and biomed services
  • Become a liaison between the regional and NHQ social engagement teams during disasters
  • Advance to become a member of the National Digital Volunteer program, which is activated during major national disasters.
  • Master social media content management tools, like Social Studio, which are used by most brands and companies.
  • Experience in developing and executing social media care strategies
  • Creating content for branded social media accounts

Length of Appointment

1 year with renewable opportunity

Time Commitment

  • Blue sky: One weekly on-call shift every two months, approx 8-10 hours per shift
  • Gray sky: Eight-hour shifts to supplement on-call staff, to be scheduled based on need and availability

187 More opportunities with American Red Cross

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About American Red Cross


620 E Main St, Endicott, NY 13760, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.‚Äč


The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.


Computers & Technology
Media & Broadcasting
Community, Computers & Technology, Media & Broadcasting


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Brand Development & Messaging
  • Social Media / Blogging
  • Basic Computer Skills
  • Internet Research
  • Microsoft Office Suite
  • Verbal / Written Communication




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • time commitment varies
  • 100% virtual, must be able to access the internet/computer/phone

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