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Help Your Brooklyn Neighbor with Tech Help!

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ORGANIZATION: Heights and Hills

  • 2 people are interested
Friendly Visiting
Charlotte and Shana enjoying an outing together during a weekly visit.

Tech Squad volunteers provide basic, in-person technology teaching and support for our homebound elderly clients. Tech Squad volunteers do not have to be technology experts but rather feel comfortable with technology, teaching, and troubleshooting.

Members of the Tech Squad assist clients with devices including desktop and laptop computers, tablets, and cellphones, as well as Wi-Fi connectivity. Some Tech Squad members may volunteer to work with clients who have received Android tablets through a partnership between Heights and Hills and the New York City Department for the Aging (DFTA). Tech Squad volunteers may request to work with the same client for successive sessions.

The Tech Squad is integral to the mission of Heights and Hills to support older adults who are aging in place while keeping them connected with the community.


How often you volunteer is up to YOU! You only need to respond to our emails if you want to help-out with a request, we do NOT need to hear from you if you can’t help. We know you would if you could!

  • Provide one-hour, in-person tech support sessions for clients upon request.

  • Call clients to confirm and schedule the appointments.

  • Report on sessions, including any concerns, to the Volunteer Department.


  • Must be 16 years or older or have written consent from parent/guardian.

  • Must be flexible, patient, compassionate, and reliable.

  • Must be able to communicate verbally and in writing.

  • Must be able to follow through on commitments.

  • Willing to learn and follow organizational policies, confidentiality laws and volunteer guidelines

  • Willing to accept supervision and work with coordinator around client issues

Training: There is an upcoming general volunteer training on Monday, October, 17th at 6 pm, via zoom. Please register below:

Volunteer Application: All volunteers must submit an application, please click below:

Contact: Volunteer Program Director at 718 596-8789, ext. 335 or for more information.

Thank you!

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About Heights and Hills


81 Willoughby Street, Suite 302, Brooklyn, NY 11201, US

Mission Statement

Our mission statement is guided by the following beliefs: older adults are assets to their communities. Older adults' skills, experience, and wisdom enhance our civic organizations and institutions as well as individual lives. Further, older adults are entitled to live as independently as possible, with dignity and personal choice. In support of our mission, Heights and Hills operates three programs for older adults and their families: Case management for older adults, Caregiver support to family members, friends or neighbors who aid loved ones, and the Volunteer team who recruits appropriate volunteers to perform one or two of these services: the friendly visiting program, a volunteer becomes a companion to a senior and visits every week for an hour's time. Special Project volunteers aid in a variety of areas, this can be a grocery trip on behalf of a client, delivering birthday flowers or a much-needed wheelchair, this is a flexible opportunity.


Heights and Hills is a large social service case management agency located in downtown Brooklyn, New York. We serve approximately 19 neighborhoods in Brooklyn which includes aiding 800+ seniors a month so that they live safely and autonomously in their homes. We believe older adults are assets to their communities. Furthermore, Older adults' skills, experience, and wisdom enhance our civic organizations and institutions as well as individual lives; and older adults are an economic asset to communities.


Computers & Technology
Crisis Support
Community, Computers & Technology, Crisis Support


We'll work with your schedule.


Various Brooklyn neighborhoodsBrooklyn, NY 11201



  • Elder care
  • Basic Computer Skills
  • Multi-Tasking
  • People Skills
  • Problem Solving




  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Flexibility is key, how often and how long you volunteer is up to YOU. Assignments range from 1 to 6 hours, and you can pick the volunteer job that matches your schedule.
  • Proof of COVID-19 Vaccination and Criminal Background Check

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