• 8 people are interested
 

Front Desk Assistant

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ORGANIZATION: PILLARS INC

  • 8 people are interested

Purpose: Act as a point of contact for clients, staff, donors, and other community members. Essential to the operation of Pillars, the Front Desk Assistant greets visitors & clients, answers & directs phone calls, monitors the lobby, provides donation intake & assistance, along with other administrative tasks as needed.

Location: The Front Desk Assistant is a volunteer role at two Pillars’ locations

  • Pillars Adult & Family Shelter; 400 N. Division Street, Appleton, WI 54911
  • Pillars Resource Center; 129 S. Mason Street, Appleton, WI 54914

Key Responsibilities:

  • Monitor the front door ensuring everyone who enters signs in & out
  • Greet everyone that enters the building, asking if they need assistance
  • Answer & direct phone calls from clients, donors, and community members
  • Update the shelter wait list as people call for to check-in
  • Provide clients with requested items through the voucher program
  • Provide receipts and write thank-you notes to community donors
  • Train new volunteers as they are onboarded

Shift Times:

  • 2-hour shift (minimum) at the Adult & Family Shelter, daily from 7:30am - 9pm
  • 2-hour shift (minimum) at the Resource Center, weekdays from 8:30am - 4pm

All new volunteers must attend a volunteer orientation session. Signup information will be shared with you if you express interest.

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About PILLARS INC

Location:

605 E HANCOCK ST, APPLETON, WI 54911, US

Mission Statement

From homelessness to coming home, Pillars provides shelter, support, and solutions to address the housing needs in our community.

Description

Pillars focuses on the housing needs in Appleton and the Fox Valley through a number of programs designed to meet clients where they are at.
Pillars operates two shelters, a resource center, stable & support housing programs, and a independent living program focused on young adults living with mental health challenges.

CAUSE AREAS

Crisis Support
Homeless & Housing
Crisis Support, Homeless & Housing

WHEN

We'll work with your schedule.

WHERE

Multiple locations Appleton, WI 54911

(44.28371,-88.37249)
 

SKILLS

  • Office Reception
  • Administrative Support
  • Customer Service
  • Multi-Tasking
  • People Skills
  • Relationship Building

GOOD FOR

  • People 55+

REQUIREMENTS

  • Must be at least 18
  • Orientation or Training
  • 2 hour shift minimum

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