Client Services & Child Care Assistant

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Position Summary
Volunteers in this position provide a warm, welcoming presence to make clients feel comfortable when they enter our office. When not providing child care, they are at the front desk, greeting clients and visitors as they arrive, connecting clients with the therapist they are scheduled to see, and answering and directing phone calls. Volunteers are available to assist with child care for a client or client’s accompanying family members, allowing parents/caregivers to meet with Oasis staff one-on-one. Volunteers create a safe, fun environment for children (infants through 12-years-old) and offer the positive role modeling and extra attention that allows children to thrive.

Basic Requirements

• Must be at least 18 years old with a high school diploma or G.E.D.
• Complete a volunteer application, clear a background check, and attend a volunteer interview
• Go through training for the position, including HIPAA awareness training
• Ability to adhere to HIPAA confidentiality standards
• Ability to work with a diverse population
• Access to reliable transportation
• Warm, friendly demeanor and positive attitude

Preferred Knowledge and Skills

• Some understanding of education and child development
• Experience working with children and in high stress situations, including screaming and crying children
• Bilingual volunteers are strongly encouraged to apply

Client Services/Reception Duties

• Greet and direct office visitors
• Attend to concerns and requests of clients as needed
• Answer and direct phone calls
• Maintain the waiting area
• Other office projects as needed

Child Care Duties

• Watch and interact with all children who come for child care during Oasis appointments
• Attend to needs of all children (infant through 12-years-old, some may have special/high needs)
• Attend to concerns and requests of parents as needed
• Keep child care area clean and organized, and sanitize toys, furniture, etc. after use

To apply:
Please visit the volunteer page of our website (https://canopycenter.org/how-to-help/volunteer/) and click on the "Apply to Volunteer (Non-CASA)" button.
Or, contact the Volunteer Coordinator at volunteercoordinator@canopycenter.org